Las grandes mentes piensan igual

1. Add Feedback Survey links to the Insert button around HubSpot Specifically the one-to-one email editor.  I'd like to insert the link to a custom survey I've created (for sharing via link) into my emails.   2. In the contact viewer, inside the Feedback Submissions card, give it the "+Add" button so we can send custom surveys to contacts while viewing the contact record. ... Mostrar más

Thank you for the custom surveys! I'd love to be able to do this next: My survey shared by URL (this exists). My survey is one of my videos. (Doesn't exist yet) Under the video is a thumbs up or thumbs down rating for the video. (Exists) Thank you ... Mostrar más

It would be great to be able to customize the receipeints of the feedback surveys to exclude contacts in the CC'ed list.    As it stands, all contacts being associated to the ticket autoamtically gets the survey.    - Posted on behalf of a customer ... Mostrar más

Hi, it would be great to be able to automatically direct promoters to a page where they can leave a review, rather than having to send them an email with a link. Removing a step would probably increase the likelihood of someone leaving a review.  (Sample: https://help.delighted.com/article/568-thank-you-pages) ... Mostrar más

At the moment, feedback surveys can only be created and sent via the feedback survey tool. This offers limited functionality and means that it's essentially a manual process unless you use the ticket pipeline in a textbook way.   It would be great if we could build a survey and then send it through a workflow based on a specific date and criteria. Some ticket pipeline processes require steps after the close date that limit the functionality of sending the survey x days from close date.    For example, if the ticket closes at stage five but you only want the survey to be sent when x days after it moves to stage 6, this is currently not possible.  ... Mostrar más

Hi team, Raising this on behalf of a client who could really benefit from a deeper customisation of the email survey by allowing for Radio select options to be centred (as well as other text related content without using the rich text paragraph module) Customisation of "Thank You" messages based on different NPS scores   Understand that this feature is still in the works and I'd appreciate any input on future considerations for such enhancements. Thank you! ... Mostrar más

Would like to be able to add a feedback survey to an automation.   For example, I am running a course and the course lessons will be held from 1:00 - 2:00pm on M/W/F.   I would like to be able to automate that the survey to go immediately following the completion of the lesson. Right now it is a manual process ... Mostrar más

Hello, As part of increasing survey engagement my team would like to include .gif files in a feedback survey. Currently, the feedback surveys only support static images, and hubspot email tool sometimes has issues when inserting a .gif file. Being that .gif files are a great way to increase survey engagement as well as response quality, Hubspot should add this capability to feedback surveys.  ... Mostrar más

At the moment, it is only possible to send a custom feedback survey via email or via shareable link.    It would be great to be able to display a customer survey on our website / web application.    In the same way how we can send a NPS feedback survey on our web application. ... Mostrar más