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Hi - we just made some changes to our marketing email subscription types and it was really cumbersome to each of our automated emails with the new subscription type. It would be really helpful to be able to make a bulk update to emails to add them to a different subscription type rather than having to manually click into each email and update the subscription type. ... Exibir mais

Hey HubSpot Community,   We are considering buildling out the Customer Portal in the Service Hub, but are concerned the portal does not have MFA. Any thoughts on if and when Hubspot will be adding MFA to the customer portal?   Happy Thanksgiving! ... Exibir mais

I took advantage of the opportunity to use the future Tasks view early, and one thing that I would like to see added back in is the "Due this week" option in the filters, or even better, the opportunity to look at open tasks between a date range. I often used that to quickly see how many more tasks I had ahead knowing that the later half of my week was busy or to determine if I could take a long weekend. The new view does have the ability to filter and look at the next 7 days, but that bleeds into the next week if I'm looking on a Tuesday for example. If you did develop a Tasks view that would let you filter by date range, that would also be helpful for enabling reallocation of tasks that are scheduled during a time where the user will be unavailable in advance, determining what needs to be moved up and what can be pushed back. I know scrolling ahead in future tasks allows that, but to have the ability to refine to a date range would simplify things. ... Exibir mais

We would like the ability to automatically add specific people to slack channels that are created through the workflow option that automatically creates slack channels. ... Exibir mais

It would be awesome to have the ability to calculate totals taken from two separate reports. For example, I need to divide my count of closed deals from one report by the count of contacts created in the other in order to find the contact-to-deal conversion rate. For now, I can only do it manually with a calculator which means I will need to do it manually every time I want to read the data. Here's hoping this will be a feature in the future!  ... Exibir mais

Hi All,   tl;dr Filtering by condition "[PROPERTY A] is none of [X]" ignores records where that field is blank. This is just plain inaccurate, and has been fixed and broken, recognized and ignored by turns for at least a year.   Explanation and Rant I am building a report on deals using the new report builder. Several of my filters use the language "[PROPERTY A] is none of [X]". These filters do NOT return all deals that fit these criteria because they ignore all deal records where [PROPERTY A] is not known. Support reps seem to be unaware of this bug, or even unwilling to consider it a bug at all.   To put this in simple terms, consider a test involving a line of bottles. Some have blue sand them, some have red sand, some have yellow, some are empty. If I ask you to show me all of the bottles that don't have red sand, and you don't include the empty bottles in your answer, YOU WOULD FAIL THE TEST.   Filters in HubSpot used to work correctly. Then, after an update (about a year ago if memory serves), they stopped including blank entries. Alarm bells went off for many of us as all of our reports suddenly showed vastly different data overnight. Calls were made to support and within a week, HubSpot had released a "fix", of sorts, where you had to specify with each filter whether you wanted to include blank values. Not fixed, obviously, as the filter itself had already specified, logically, whether blank values were to be included, but ok. Then that option went away as the issue was actually fixed. Fantastic! Now the issue is back. I spoke to support a month ago and my rep checked to see if there was any "chatter" from dev about it. Sure enough, there was a known issue. Great, HubSpot's on it. Now, a month later, I call back twice as the issue is persisting and neither support rep is familiar with this or even concerned that reports DON'T DISPLAY THE DATA THEY PURPORT TO DISPLAY, and when they check the chatter, there's no known issue. They also didn't seem super anxious to report this as an issue.   So this is me reporting it as an issue. A really, really big issue. I realize that everyone who reports something broken or missing holds it up as the most glaring, important, deal breaking, earth shattering issue imaginable. But in this case, it's kind of a big deal. ... Exibir mais

In the Prospecting Workspace, it used to be possible to view the content of a form submission in the Recent Communications or Recent Activities sections.   Now, with Sales Workspace, the best you can do is associate a Form Submission with a Lead Object so that a Form Submission shows up under Recent Communications. The content of the submission is not viewable though. It always says "No properties updated" even if properties were updated by the form.   Is there a way to be able to view the form content again? It would make processing leads so much easier. ... Exibir mais

I'm trying to use the new beta CTA tools and I don't see that it tracks locations that the CTA is used in like the Legacy CTA tool did. Am I missing something? This functionality is really important to us especially when we're launching a new campaign and looking to make sure a CTA for that campaign is used in the right pages/locations on the site.  LEGACY TOOL:    BETA TOOL:    (yes, I scrolled to the right; there are no more columns and I don't see an option to "manage columns")   ... Exibir mais

I would like to be able to have some filtering options so that when a ticket closes, it checks the ticket and would NOT send a survey based on some criteria like a word or phrase in the ticket title.     ... Exibir mais