Great minds think alike

It would be beneficial to have a third status for Marketing Contacts. Instead of just "Marketing Contact" or "Non-Marketing Contact", add a third one "Becoming Non-Marketing Contact" (or similar).    When a user marks a Marketing Contact to change to a Non-Marketing Contact, it would then sit in this transition status until the end of the month when it would become a Non-Marketing Contact.   That way we can set up views / reports to see how many Marketing Contacts we will have available next month, as well as seeing instantly if a contact is being changed from one to the other. ...read more

HubSpot membership doesn't expose custom sign-in API at the moment.  It will be very useful for us to let a contact in by a user's Shopify account as an example.  Can we have any updates on this?  Any plans in the future for Membership API?  Thanks in advance! ...read more

Love that you released the inbox automation. Much needed feature. However, do you plan to have this available for shared inboxes? We use the conversation tool for our shared sales inbox and often find that contacts come into our system and the properties don't get added. Often these are in the signatures so we go and manually add them which is a large time committment. We have turned on the individual automation but it would be super helpful to have this available on shared inboxes too! Thanks!  ...read more

I have some sales people who think being able to just hit enter would be easier than clicking the Save button in CRM (i.e., creating a note). If this could be an option per user, I think this would be a great option.   Support has already told me this isn't currently an option.  ...read more

When leveraging the filter for Recent Sales Email Replied, we're finding that contacts who are CC'd on an email are displaying in the results. This creates misleading reporting, incorrectly attributing a "reply" to someone who didn't actually respond to the email. When wanting to create automation around recent replies (say to automate task creation for Sales to follow up in X time, or send surveys to contacts who've recently responded/interacted with Sales, or send specific Marketing campaigns), this failure creates time-consuming sorting work in order to ensure we're delivering a great customer experience. Would love to see Hubspot come up with a way to sort out CC'd contacts so that they're not misrepresented in our data.  ...read more

please make it possible to have an easy option in the contact view. contact information: create a setting file upload. you go to the column of your contact clicking there and a pop up will ask to upload a file. and then to have a choose : upload Document A or Document B finally to have a overview please let that shown in the contact view to see which file is uploaded    perfekt ...read more

PLEASE UPVOTE IF YOU ALSO WANT THIS FEATURE!    I know there must be another post, but I can't find it.    This is specifically a request to the product team to improve the functionality of these fields. My SDRs shouldn't have to differentiate between "61192" and "61223" as sources of leads. If you can't figure out how to grab the name of the API the data is coming from, how about a simple translation table in the setting so we can decode these in the UX?    There are a lot of great workarounds that are possible, but Hubspot is, at its core, a marketing system. Let's make it a useable one by making this improvement.    PLEASE UPVOTE IF YOU ALSO WANT THIS FEATURE!  ...read more

Would love to see the options when I want to log an email from Outlook to allow me to pick which contacts to associate the contact to if they are related to multiple companies. I can do this within the portal but the plug-in would be even better with the functionality as well.  ...read more

My company uses the ticket feature heavily and @'s people inside of tickets to let people they need to do that request. For example, if John needs to do something on Ticket X we can @him which is a great feature. However, sometimes we want to @ a group of people. For example, a request might be to our hardware department and I would like to be able to @hardware. I'm wondering if HubSpot currently has a way to do this? If not then I'd like to suggest the feature. ...read more