Great minds think alike

Just an idea from an admin's point of view...   What if it was possible to score a user based on how clean their assigned data is.   For example: The goal is 100% but their score reduces for overdue tasks, overdue deals, duplicate contacts or companies assigned to them, etc.   There would need to be a place that points them to the specific issues to make it super easy to fix all the issues in one place.  Businesses could then set reasonable KPIs around their expectations and data maintenance would be made super simple. ...read more

Hi!   There should be a functionality when creating a form, to enable customers receiving an email receipt after they submit anything through a form.   They should receive a copy of their submission within their email. Similar to how Google Forms functions.    Currently, when our customers use our Hubspot forms, they have no documentation or proof of their initial submission. We often have to send this back to them. ...read more

Hello,   I do quite a bit of research for my company and it would be great to have a a better place to save news articles associated with a specific contact or company. I usually copy/paste the link of the article in the "Notes" tab of the company, but it would be even more helpful if their was a "News" tab that maybe gives a preview of the article or headline and can show up in the wider company activity feed.   This would be extremely helpful for building a unified knowledge base on current events with our contacts.    Thank you. -JQ ...read more

It would be nice to have an announcement page, where we could post notices for our entire company to see. We also work with a lot of partner companies, and if they had the ability to also go in and create an announcement when something changes in their company that we should be aware of, I think this would really help us stay more organized and informed when coordinating between multiple people and companies. Currently, information like this is always sent over emails, which can become lost in the overflowing inboxes which plague a lot of people. It is also far less efficient to convey updates via emails. Being able to keep track of updates regarding work on one announcement page would make this a lot easier. ...read more

On the ideas page, you can't respond to specific comments from other users. This would be useful for engaging in dialogue about how things could potentially be improved. ...read more

It would be very useful when pulling leads into the prospecting tool that we are not limited to leads who have entered specific lifecyle stages within the last 180 days but could have the option of choosing 'all time'.  ...read more

And if there were an offical desktop app what features would you like to see?   My wishlist would be Native notifications Offline mode Hotkeys and Shortcuts   Does anyone know of a CRM today that has a desktop client?   Anyone familiar with an unofficial desktop app willing to share some experiences or thoughts? ...read more

I have posted a few times on HubSpot Community and searched for answers many times. I'm a developer and generally have questions about your CRM API. Every time I've posted a question, where it says "Select Location", I've always put it in "CRM and Sales Hub" as that was the first place that seemed relevant. My understanding of these "Locations" was that they were just different categories in a singular community forum. It was only today that I have come to learn from one of your Support colleagues that HubSpot Community is actually a collection of several different bulletin boards/forums. I think this knowledge will help me tremendously going forward.   I took a look at the Community site in a new light to see how I could have missed that. The first thing I see is that multiple non-familiar words are used to refer to primary concepts.   1. Your site uses the words "Discussion", "Location", and "Board" to refer to the same concept. "Discussions" is used in the primary site navigation. "Location" and "Board" are used when creating a post.  Before today I would have told you that a "discussion" on HubSpot Community was equivalent to a (single) post + its replies.  I've never seen another place that uses "discussion" to mean "board" or "forum" so I find this a very likely potential source of confusion for others.   2. Your site uses the words "converation" and "post" to refer to the same thing. "Conversation" is used on the Community home page (i.e. "Top Community Conversations"), but your site uses "Post" when creating one. Using different words for the same thing is confusing. Also "conversation" isn't used anywhere else for this -- maybe just stick with "post"?   Thanks. ...read more

It would be fantastic to be able to create forms for niche uses that did not map back to contact properties.   One use case: You're doing a special contest or collaboration with a partner where you're  collecting information to offer a product/ service/ or contest that is not part of your core product.    Right now to do this, all of these custom/ niche fields must be created as contacts and map back to contact properties. ...read more