Great minds think alike

It is EXTREMELY frustrating that changing the Marketing Contact Status to Non-Marketing Contact is only updated once a month.    For one, you cannot tell by looking at a record if you have marked it to be changed the next month. You have to go through several steps to figure this out which is a waste of time.    Second, this appears to be purely a monetary benefit to HubSpot. HubSpot has NO restriction on making a contact a Marketinh Contact and adding more contacts to your monthly bill, however, it restricts being able to control maintaining the same contact level. This is beyond frustrating.    IF YOU CAN IMMEDIATELY CHANGE A CONTACT TO A MARKETING CONTACT, YOU SHOULD BE ABLE TO IMMEDIATELY CHANGE IT TO A NON MARKETING CONTACT!!!!!!!! I cannot think of one case that the benefit would be that this only happen once a month, other than it being that HubSpot can make MORE money off their customers.   Business changes frequetly, contact status changes frequently, we, THE CUSTOMER, should not be punished for doing business.    ...read more

I know Champion points are assigned at certain times, and you won't see immediate credit for the things you've recently done.    But it's really really hard to know where we stand, when we don't have a clear way to see our current point status except in the monthly email. We need something like "points earned this [month, quarter, year, forever]" easily visible in our Community account. In our profile dropdown, or on the page. And not having to dig for it.   Also, "Potential points pending review" would be great along with it, pulling from the comment sections where we post that we did something. No, not all of the comments are actions that would result in points. Thus "pending review."     ...read more

Hi HubSpot Community Team,   To further enhance engagement in the HubSpot Community, I’d love to suggest introducing progress tracking and streak-based incentives. These could make participation more interactive and rewarding while driving consistent contributions.   Progress Bar on Profile Pages: A visible tracker on each member’s profile that showcases their journey—highlighting milestones like the number of posts, solutions provided, or upvotes received. This transparency can boost motivation, encourage contributions, and foster a sense of achievement within the community.   Streaks & Rewards: Encourage daily or weekly participation with streak-based achievements (e.g., "5-Day Engagement Streak") and small incentives like recognition badges, community spotlights, or even early access to HubSpot features. ...read more

Currently, on mobile devices, the background rounded rectangle that contains usernames, solutions, replies, etc., is not optimally sized. Some elements, especially usernames, tend to overflow or appear cramped. To improve readability and UI consistency, I suggest either: Increasing the size of the rounded rectangle to accommodate all content properly. Optimizing the content within the rectangle by reducing the font size of usernames or adjusting spacing to ensure a better fit. This adjustment would enhance the user experience by making interactions more seamless and visually balanced on mobile screens. Would love to hear feedback on this! Example of what I was talking about ...read more

This is a request for the Hubspot Community, rather than for Hubspot.   It would be helpful to sort Hubspot Ideas by the number of upvotes received. The reason I ask for this feature is that when looking for a much-requested feature (e.g. the ability to CC contacts in an email) I currently have to trawl through many duplicate requests - some of them with very few upvotes, and others with requests in the hundreds or thousands.   It would make sense to upvote the one that has received the highest amount of upvotes, so that my upvote counts towards the request that is getting the most traction and it doesn't get diluted in one of the smaller requests. ...read more

I want to be able to log and track emails sent via Outlook as Bcc. Has anyone found a way to do this?  ...read more

Customers who know the product could be involved more by adding a chance for them to browse existing feature requests, upvote them and comment them just like in this Ideas blog. Making it available as a community tool would be great, e.g. as a template for pages allowing to link feature requests with user contact and company contact. Other idea would be to just add it as a whole new service hub feature or even an individual "feature hub". The value should be obvious: You hubspot guys could add it as a paid feature, while clients could improve their customer involvement and help to narrow product and service development. Samples would be this idea blog awa productboard, canny or any other tool looking for helping to map feature requests. ...read more

We would like a "Dennis Badge" to be created for community champions. See attached image to use.   ...read more

Who Does It Benefit HubSpot, Marketers, Users, and Developers   Value To Be Gained Users would be able to easily submit bug reports as well as view bug reports others have submitted to identify if what they're experiencing is likely actually a bug or not.   Description I feel like there should definitely be a Bug Reports Community category or a #bug-reports Slack channel (or preferably both, like with Ideas). Currently, I've experienced numerous bugs, over the last several months, and I don't really have any outlet to post them to. Currently, I try to find the most relevant channel in Slack and post them there, but it doesn't feel good at all.   I mentioned this to Jon McLaren, and he told me messaging support would be the best solution for bug reports, but it seems really inconvenient to do, and other users can't benefit from it, to help identify their issues as bugs, and view possible solutions whether it's a bug or not (if there's been an issue posted by someone else). Being able to post your bug reports to a dedicated community section would just be better for everyone, I feel: HubSpot would gain more awareness and a measure of the urgency of the bug based on community response Marketers and users would have an outlet to more easily report any issues they're experiencing as well as see if the issue has been experienced by others and possible solutions or bandaid fixes for the issue (and maybe a response in the thread from an official HubSpot staff member that the issue has now been resolved) Developers would be more aware of things that are actually bugs rather than waste hours identifying it as such (which I have done on more than 1 occasion recently, although I probably still would have needed to as they were so niche it is likely no one else would have already reported them) and they could potentially pass that info on to a client. All-in-all, I don't really see a reason not to do this, and think it would be a great addition. ...read more