Great minds think alike

Ebalkema

I would like to have a hubspot provided number to act as a internal chatgpt interface. This is for sales people on the road. You call this hubspot number and start talking with the company name and contact name in you talking. Then hubspot will record the call. Then Hubspot ai will retract the company name and contact name and will convert the speech to text. Then Hubspot ai will add the text as a note by the company and contact. with this idea you do not have to write your notes after a visit but can just talk

FGless

Problem Statement Currently, to use a custom voicemail message in HubSpot's calling features, users are required to enable call recording for all calls. This means that every call begins with an automated message announcing that the call will be recorded, which is: Not necessary for businesses that don't want to record their calls Potentially off-putting for customers at the start of business calls Creates unnecessary complexity for businesses that only want to customize their voicemail message Proposed Solution Allow users to set up and use custom voicemail messages without requiring call recording to be enabled. This would: Separate the voicemail functionality from the call recording feature Enable businesses to maintain a professional appearance with custom voicemail messages Remove the mandatory recording announcement for regular calls Provide more flexibility in managing business communications Use Case Business phone numbers managed through HubSpot should be able to: Play a custom voicemail message when calls are not answered Play a custom message outside of business hours Do this without requiring all incoming calls to be recorded Maintain a natural call flow without automated recording announcements Currently, there is no workaround available. Users must either: Use the default voicemail message Enable call recording (which adds the automated recording announcement to all calls) to use a custom message

LStrand

I would like to have more countries to chose when creating phonenumbers, is that anything that Hubspot could consider? I would like to add Denmark to be able to create a danish number.

SlimBob

When you activate the Zoom integration created by HubSpot, it logs Zoom Meetings as Calls in HubSpot instead of Meetings. It's great having the screen and audio recording in HubSpot, but it's not a call! It's a meeting.

DHarding2

I would find it very benificial to have the ability to make the contacts mobile the default number for the dialer. Currently the phone number is the default caller number therefore one always has to first change the number to the mobile.

04534

Hey we use google meet (Not Zoom) which has gotten really good! Instead of storing the recording in GONG, I'd like to be able to sync the recordings from my google calendar events directly into hubspot. Then be able to watch those recordings from within the hubspot UI similar to how you can see call transcripts. This woudl help us save money, and increase collaboration when reviewing calls using hubspot comments. Thanks!

jeatherton

Seems as if this would be a logical piece of information to display for users to more efficiently make contact with someone. Yes, I called Matt here, but which number did I call that was non-working? Direct? Mobile? Company? Recommend HubSpot explore not only displaying who was called, but which number was dialed.

SlimBob

For the purpose of being available or away status for HubSpot Calling, it would be great if your status could be automatically changed to away when an event on your integrated Google Calendar is set to "busy" for the calendar event status.

04534

Hey we need the following features to fully adopt Sales Hub: - Better SMS activity logs on the Activity feed. - Individual SMS capabilities from Hubspot Phone Numbers. Basically, when SMS messages log in hubspot through our integration partner they do not clearly illustrate direction of the communication. It's extremely tough to understand the nature of the conversation from the activity feed. I would like to see the messages displayed in a more lean way, that shows Sender Time and message. Currently it shows every text being sent by the hubspot user... even when it is inbound from the hubspot contact. Additionally, we can't ditch our current calling provider until Hubspot has individual texting capabilities. This would be a game changer. I could see us switching immediately if it were for that one feature.

EAhm

As a growing sales team using HubSpot Sales Hub Pro, we’ve noticed a significant limitation: the included 3,000 calling minutes remain static, even as new sales seats are added. We’d love to see HubSpot introduce a scalable solution where calling minutes increase proportionally with each additional sales seat. This would better support growing teams and ensure every sales rep has the resources they need for effective outreach. Who is this feature for? This feature is for sales teams using HubSpot’s Sales Hub Professional or Enterprise plan, specifically those with multiple team members who rely on HubSpot’s calling functionality for their daily outreach and follow-up activities. What is their goal? The goal is to ensure that as sales teams grow and additional seats are added, each new team member has sufficient calling minutes to perform their job effectively without requiring a separate add-on or upgrade. What value will this add? Currently, the Sales Hub Pro plan includes 3,000 calling minutes per account. However, when additional sales seats are added, the total minutes do not scale. This can quickly lead to resource constraints for larger teams. By increasing calling minutes proportionally with each new sales seat, HubSpot will: Provide a scalable solution for growing sales teams. Reduce friction for users, as they won’t need to manage additional calling add-ons manually. Enhance customer satisfaction by aligning calling capacity with team size. Are there examples of other places or products that have this feature? Other platforms, such as [competitor examples, if any], offer scalable usage metrics tied to team size, ensuring a seamless experience as teams grow. Proposed Solution: Allocate additional calling minutes per new sales seat added. For example: Base plan: 3,000 minutes Additional seats: +500 minutes per seat This model would ensure fair distribution of resources and maintain flexibility for users. Additional Context: Here is a simple example: A team of 3 users would have 4,500 minutes (3,000 base + 500 minutes x 3 seats). A team of 10 users would have 8,000 minutes (3,000 base + 500 minutes x 10 seats).

Great minds think alike

HUbspot number as input for speech to tekst interface chatgpt

Custom Voicemail Message Without Mandatory Call Recording

Add countries and numbers

Zoom Integration by HubSpot: Zoom Meetings Should Be Logged as Meetings, Not Calls

Have an option to use the mobile number as your default number

We REALLY want to get rid of GONG

Which number did I call? Which number is best to reach someone?

Availability Status Integration with Google Calendar

SMS features severely lacking!

Increase Calling Minutes with each new Sales Seat

Recently delivered

Recently in beta