Great minds think alike

The call feature only seems to recognise the number stored in the 'phone' property.  Is there any way it can recognise custom phone properties.  EG, I have created a new property called Phone 2. ...read more

It would be helpful to be able to populate the call type when creating task for a call.  This would tell/remind the rep what kind of call they're making, which attempt etc.  If the field is there, we should be  able to use it when creating a task and not just post-call.  ...read more

Hi,   I love the call type function and suggest adding one more type in addition to Demo, Pre-ual, First Outreach which are all business development focused.  Most of my calls are simply maintaining an existing relationship I a 4th type might be "CRM". ...read more

Sometimes we enter call notes and decide that they should really just be notes an vice versa.  It would be great to be able to convert between the two types of records. ...read more

We really like the Calling feature in HubSpot, however many calls are also simply calls between HubSpot users. The call feature only works with Contacts, so we could re-create all our users as Contacts, but that's not ideal since it's duplicating data.    We'd like to be able to use the Calling feature with Contacts and also other HubSpot users in our team. ...read more

There are some features related to Contacts that it would be helpful to store against Users as well. For example, if you have a meeting with your manager or a team meeting, you would want to record your notes against one another's record in HubSpot.    Please can you provide at least the calling features for user records, so that users can be called by other users.  ...read more

Can developers create where you just can just click to call the phone number on the Contacts Homepage without having to click inside of each individual contact to call? It's too much time wasted in having to do that. ...read more

Wouldnt it be great to have thos possibility: -Connect Hubspot with my smartphone -Start a call on the desktop in my browser -But phoning on the desktop, in reality my mobile and my Flat on my mobile is used? But i can do the call on the desktop and do also the recording of the call in the browser?   Is that already possible? Or can it be made possible?   Maybe using the app on my mobile (I know i can tap on my phone and make the call there, but i would love to make the call from my desktop-browser) ...read more

Here's the scenario... I create a task titled "Call Customer A". The AI automatically changes it to a Call task. When I use the task queue (which is always from my laptop) and this task comes up, it has a pop-up window prompting me to enter my phone number as it will "Automatically log calls with HubSpot, Record calls straight to your CRM so you can keep all your conversations in one place." I make calls on my mobile and do not want to call through my laptop. I need to close this reminder with every call task.     Or I when I create the task titled "Call Customer A" and it automatically changes it to a call task I need to click the drop-down and change it back to a task. But then I need to manually add the call when I run through the queue. Now taking 2 clicks extra for each call task. Plus when I come to the task, I need to manually open the "Log Call"   I registered my cell number to see if that would help. And now a pop up comes up wanting to call through my laptop. I can not log any data about the call and need to close the window and add it manually again. This requires 3 mouse clicks for each call task.   I know I can add my number, I see this pop-up hundreds of times per week. Give me a checkbox to opt-out from seeing this message!!!  ...read more