Great minds think alike

Toll wäre es, wenn die Aufnahmefunktion auch auf der mobilen App möglich wäre ...read more

Immer öfters werden Videocalls durchgeführt. Toll wäre es, wenn man den Videocall direkt aus HubSpot durchführen und aufnehmen könnte. Aktuell werden hier andere Plattformen genutzt, wobei das eigentlich eine gute Sache für HubSpot wäre. ...read more

Deal management is a very important part of the HubSpot system and there are a number of ways that we can track activity and show the conitnuous communication with our prospects. We can currently LOG CALLS, TRACK EMAILS AND add NOTES, but there is not a function or tab that allows to show that a TEXT MESSAGE has been sent. This would be a beneficial feature as TEXT messages are becoming more and more important in the sales process.    Look forward to any feedback and how this may help and impact other businesses.   Thanks, DCS ...read more

On one hand HubSpot CRM seems to understand that it's a tool for sales people. The team tries to make things easy, automated, and HubSpot has shown this understanding through things like shared queues, shared sequences, bulk enrollment of sequences, task assignment, automation, round robin assignment of deals to AEs etc..   What sticks out for us like a sore thumb is the concept in HubSpot that a company phone number for outbound calling is configured on a PER-USER basis.   This means that if you use more than one phone number, every single user has to go through a process of adding numbers.   To make it even more annoying, even though we have a Twilio account with numbers that you can tell by API we own, you have to manually verify each phone number in your Twilio account (why? you can tell we own the numbers).   So now that I'm done complaining, here are the ideas:   Phone numbers should be able to be shared with other users/teams. A sales manager should be able to verify a number and let his/her SDR team use it. If a phone number is verified already in HubSpot calling, don't make the person validate the same number again in Twilio (and vice versa). If a phone number is in the Twilio account that you connected to, let the number be automatically added without verification. Twilio accounts like all other 3rd party integrations should be shared. Asking HubSpot users to grant Twilio access to SDR teams who then have to connect and verify batches of numbers is not a good approach. ...read more

I'd like to be able to filter my call activities by call outcome because it's time consuming to scroll through call activities looking for the last actual conversation I had with a prospect.  This is especially awkward if the contact is already on the line and I'm trying to find the last conversation we had to remind them of what we discussed.  If I could just quickly apply a filter to see all connects, or the last time I left a voicemail, that would be really helpful.  ...read more

is there not a way developers can create where you can just click to call the phone number from the my contact home page without having to click inside of the contact? Also, being able to write notes, number of times called, etc. without having to click inside of each individual lead.  ...read more