Great minds think alike

The legacy pop-up forms tool offered a paginated experience where users can go through a series of 3 steps to complete a form and receive a thank you message on the pop up form (see here: https://knowledge.hubspot.com/forms/create-pop-up-forms#callout).   This functionality has now disappeared with the new CTAs tool (https://knowledge.hubspot.com/ctas/create-calls-to-action) which means we always have to direct people to a separate landing page OR embed a form directly on the "first" (and only) page of the pop up form. Driving people to a landing page can cause a drop in conversions in some use cases and I don't want to make it a disruptive experience to turn people away from the existing page that they're on.   Can we please have the legacy feature of the paginated pop-up form experience available as an optional configuration with the new CTAs tool as well? ...read more

Today, we only can place the CTA of a form below the form. In the case of a single-field form (such as a newsletter subscription), it would be very useful to be able to place the CTA to the right of the field. 👍   ...read more

Hello product team,   For HubSpot admins, one of the biggest challenges is keeping a portal organized, cleaned up and prevent overall chaos. Especially in Enterprise portals with sometimes hundreds of users, it's almost impossible to get users to follow a naming convention for email names, landing page names, workflow names. Quickly this becomes a cat and mouse game where HubSpot have to constantly chase and remind users to name their assets correctly.   Why is this currently a bad user experience for users?   Naming conventions are usually documented outside of HubSpot, in a wiki, stored as a Google Doc or something similar along the same lines. Forcing them to interrupt what they're currently doing, look up a naming convention and then come back means that they're losing time. They also have to leave HubSpot momentarily. Even then, they might misunderstand the naming convention and type in an incorrect name.   Why is this currently a bad user experience for admins?   Incorrect naming means that list or workflow filters for Recent conversion might not work. It can also mean that reports become a mess, if these reports are pulling in asset names.   If admins have to look into this on a permanent basis, in portals where there are new assets every day, this takes time away from developing the HubSpot portal and generating more value for all users.   Here's what a solution could look like   To solve this, it would be great if there were tools to enforce a naming convention. Ideally, admins would specify what constitutes a correctly named asset and similar to the forms editor, arrange fields to their liking.   Here's a quick mockup of what this could look like when creating a new page.     The user could select from dropdowns which team they belong to, the language of the assets, the asset type, include a title and date. The system would then generate a title from this that cannot be further edited.   Admins should be able to specify the options for each dropdown, separators, order and field validation (e.g. max length for a title).   (In case this is eventually introduced, please consider to make this a feature that is at least included in all Professional and Enterprise subscriptions.)   I would love to see this for all assets in HubSpot: emails, workflows, lists, campaigns, imports, properties, files etc.   Thanks in advance for reviewing! ...read more

The new CTA tool is amazing! Great work team!    However, it looks like pop-ups load within iframes, which makes sense to ensure styling and scripts are isolated from the embedded website.  However, at the moment this means those submissions and clicks can't be tracked from these on third party analytics services (such as google analytics).    It would be great to be able to load these outside an iframe if required, or some way to embed custom tracking codes into the head HTML of the iframe.  ...read more

There has to be a way to determine the winner of a Landing Page test based on button clicks. We us a Hubspot CTA to send customers from a Landing Page to our product sign-up page. With current Landing Page analytics, we can't determine a winner based on link clicks to an external page. We need CTA Clicks, CTA views and CTA Click Rate to be reported on the Landing Page and A/B test analysis pages. Additionally, Hubspot should be able to automatically select a winner and drive traffic based on CTA Click Rate. At the very least, we need the to ability to build this into a custom report. As far as I can tell, there's not a great way to view CTA click rate by page and no way to view down to page variations. ...read more

Could you please add the option to enable the use of Smart Content within new Pop-up CTAs, specifically called CTAs (Beta)?   We currently have a wide range of options to create different types of pop-ups.  It would be nice to have smart rules option as well. This would allow us to add smart button or add smart rule to the text or image.    ...read more

Perhaps I'm just missing the functionality, but with the new CTA tool (I love the freedom of design and some of the new power), I can no longer create smart versions, nor A/B test things like color or copy. Can those be brought back?    ...read more

I was in the process of working on the CTA (beta) located at https://app.hubspot.com/calls-to-action/5417432/edit/119840060830/content and noticed that the font family (poppins) we use on our website linezero.com is not showing in the 'rich text' section of the CTA beta widget.By further investigating on this issue I came to know it is not supported in the Rick text. (Taking a look at the documentation, it seems the option to use custom fonts in text-rich modules is not yet supported within the new CTA's feature, it is only available in the legacy ones. That being said, as this feature is still in BETA this means the team keeps improving the options and settings.) In order to maintain consistency with our website's appearance, I would appreciate it if hubspot could integrate the custom fonts within the CTA beta. ...read more

1. This is for sales  2. The goal is to allow email campaign recepients to directly message sales consultants through a text message call-to-action that redirects to a user's messaging app 3. This will allow direct communication between consumer to sales 4. I have not seen this anywehre but it would be incredibly useful!   ...read more