Great minds think alike

Hello! I am responsible for monitoring the performance of our social media channels, including audience growth.   While there are some report options to show changes in audience growth comparing one time period to another time period, it would also be very useful for me to see our audience growth on a day-by-day basis, in order to assess which days had the greatest spikes in growth (and thus trace back to which activities generated the most growth and prioritize them for the future).   I experienced a feature like this when testing AgoraPulse for social media performance monitoring; here is a screenshot from the web of what it might look like:     Thanks for considering this idea! ...read more

Dear product team,   This request is about a feature that allows the download of all data stored about a contact easily – without the help of a developer.   According to article 15 of the GDPR, when requested by a contact, a HubSpot customer "shall provide a copy of the personal data undergoing processing" (see here for reference: https://gdpr-info.eu/art-15-gdpr/). As of now, it's not possible to export this information easily, as HubSpot stores personal data in a variety of places: Contact property values (can be exported, this is the easiest part) Historical contact property values (these would have to be exported one by one for each property, potentially hundreds of exports!) Values and history of all associated objects (see above) Activities and engagements like sales emails, notes, meetings etc (cannot be exported without third-party software or custom developed solution based on API) Interaction with other tools that are not considered engagements (interactions with marketing emails, marketing forms, surveys etc) In other words, the preparation of this export is time-consuming and requires a developer. This should be a native feature in HubSpot.   Ideally, this is not just a feature in the HubSpot app but something that can be offered as a customer-facing tool, too, as requested here: give contacts a link so they can download their data   Thanks in advance! ...read more

Hi team, it'll be great if we can set up test contact records solely for the purpose of testing, such that if we use it for form submitting and other tests, they will not be counted under the assets' statistics such as form submissions or page views. ...read more

Hi there!   At the moment, there isn't any option to exclude employee activity from counting towards forms analytics, marketing email analytics or campaign analytics.   For the general web analytics this can be done by excluding IP addresses, however not for other tools in HubSpot.   Why is this important? There needs to be a way to test conversion paths (click marketing email, submit form on page) without skewing the conversion rates before even launching a campaign. (Deleting contacts after testing doesn't do the trick, they still remain part of the email and form analytics.) Especially in larger companies with a lot of employees testing assets, this makes forms and email analytics unreliable.   Thank you for looking into this. ...read more

Hi there,    As a HubSpot user, I would like to analyse forms and their submission in the custom report builder. This was already possible in beta, but was unfortunately removed again upon release. Unfortunately, @JoeMayall's  solution to this only works to a limited extent for our use case: "The best place to analyze form submissions is in the Form Analytics page (Analytics Tools > Forms)" What we need:   Filter submissions (e.g. by lifecyclestage of the contact) Further data on submissions (e.g. on which website took it place). Further options for graphical representation. Currently there are only Area, Column and Line. Drill down from the report to the individual contact. Similar to almost all existing reports, a table should open when the report is interacted with. At present, the report only links to the form. And most importantly: A report that depends on the exact time of the submission. First and recent conversion are too imprecise for this.   ...read more

For the moment, it's not possible to create a report with different column wich use the same property but with different filter.    In exemple i want to compare the total of my meeting which are complete with all my meeting which have conclude with a win deal.  (The objective is to calcul my win rate meeting) But it's not possible for now.    I have many exemple of the situation which need this possibility.  Many thanks in advance  ...read more

I would like to see the possibility to create my own reports based on historical data of deal stages and so on. Right now, the adjustability of the historical snapshot is very limitied compared to what paramaters can be adjusted for general reports. This is a real blocker for exploiting the full power of HubSpots data. ...read more

In several cases i find a big difference in traffic numbers between Google analytics and HubSpot. Mostly because of the lack of possibilities to manually exclude bot traffic like in GA. There is ofcourse a way to "exclude bots" but this doesn't cut all of it.    For example, last months a lot of websites reported visitors from seychelles and Czech. There is no way to exclude this in future reports. Also the bouncerate is higher (>98%) in HubSpot and the time on page shorter which indicates that there is still some bot traffic.    ...read more

For marketing emails, the A/B testing options are very extensive. For the Hubspot CMS the options are limited. I can only test on basic metrics (such as time on page and bounce) and 1 predefined goal (Maximize submissions rate).    I'd love to get the same a/b testing options for the Hubspot CMS as for marketing emails. This means create custom goals and set the winning metric, A/B distribution and test duration.    Email A/B test options ...read more