Tom's response in 2018 had a viable arguement. Four years later that is relatively moot and would catch Hubspot up on ALL of its email centric competition like Klaviyo, MailChimp, etc.
Surely Hubspot cares about the voice of its customer, right?!?
It has been my experience with Hubspot that community requests are simply a way for us to voice concerns....
This type of need and many others posted here never seem to get developments attention.
If the rumors are true and there is a sale pending - this could be the reason things are idle.... But, there are many features of HS that are outdated and not up to par with the industry. But as we all know moving to a different platform is timely and expensive initially.
Our company requires our customers to complete an access information form. It would be great when sending the confirmation of order email to be able to attached the access form for them to complete.