GDPR Deadline (25th May 2018)

With the deadline approaching, HubSpot has released new features and a playbook to make it easier for you and your team to comply. Please note that while these features live in HubSpot, your legal team is best placed to give you compliance advice for your specific situation.

allow attachments to messages responses

We do not see the paperclip icon in Messages like we do in the Hubspot  Services email request. to attach files. We would like to have this ability within Messages.

1 Reply
CTMQ
New Contributor

Yes! This feature would be so useful especially for sending pictures of something or any attachment on the Messages. I have encountered at least a few situations where I needed to send a picture of a product - or the Customer wanted to send me a picture of a product, but we could not do so and had to go the long way round of getting off Messages and sending an email. This makes it really inconvenient and the Messages tool becomes not that useful in a way.