HubSpot Ideas

SBoylan

add ability to use snippets in email subject line

 

Hi everyone,

 

currently we aren't able to access snippets in the subject line of an email composed in HubSpot. We like to include the name of the company to whom we're writing in our subject line; this is of great help down the road for both simple reference and for troubleshooting (for example, allows quick reference to merge when duplicate tickets are created).

So without further ado, to the idea: can we add the ability to use snippets in the email subject line (for emails composed in HubSpot)?

 

Who: this would be for all users who send emails from HubSpot

Goal: simplify and speed up personalised email subject lines

Value: 1) time savings, 2) a simple way to add a professional touch to a subject line 3) creates the possibility to simplify searching and merging, as company/contact specific information is easily included in the subject line.

Examples: already present as a feature in the body of the email, so exists in the HubSpot ecosystem. Simply needs to be added to the subject line.

 

Screenshot 2022-04-20 at 09.56.22.png

 

2 Replies
RobertZ11
Member

+1

Who: this would be for all users who send emails from HubSpot

Goal: simplify and speed up personalised email subject lines

Value: 1) time savings, 2) a simple way to add a professional touch to a subject line 3) creates the possibility to simplify searching and merging, as company/contact specific information is easily included in the subject line.

Biggerfish
Participant

Upvoted! I need this functionality today - I need to be able to insert #dealname in the subject line