The addressbook isn't the problem, we can sync it with your own PieSync. We sync HubSpot to O365 but can also be Google Contacts. And Zoom Phone has a native addressbook integration with Google and Microsoft.
But would also great to have phone activity synced to HubSpot like HubSpot's own Phone integration or tools like Aircall.
And a nice feature would be to have a automatic callback after a HubSpot form is submitted.
+1 Definitely need this. A call pop showing a preview or link to the contact record in Hubspot for calls that come through Zoom Phone would solve a lot of problems for us.
Edit: I want to clarify that receiving inbound calls would be important.
This needs to be done ASAP. The amount of time this integration/phone bridge would save is extremely high. Think about the amount of reporting insight you would receive. It's one thing to see calls, but what ones were connected, how long were the calls, you could record automatically and save to the HubSpot record.
Hubspot is the centre of all our business activities and we already use it for outbound calls. Make sense to also use it to manage inbound calls, transfers to extensions and everything else a PABX would otherwise offer.
So if thats Zoom Phone then great otherwise something else but we need it directly integrated with Hubspot.
Yes this would be a killer integration and the ideas are already setup. It seems Zoom Call integrates with SalesForce so this can be a good selling point for HubSpot
Yes, this is a key requirement for us. We do all our call recording within Zoom Phone and all our inbound / outbound calling is in Zoom Phone. We need to integrate this with Hubspot. I was surprised that this integration was not already in place. In the last month, two of my clients also moved to Zoom Phone. This would be a popular feature.
Like the other comments, we are looking at phones at the moment. Reviewing Aircall and Zoom Phone. Zoom is priced very attractively, and the Hubspot integration would make it a no brainer.
The native Zoom phone interface isn't great, but with a Hubspot integration, we could bypass the native interface and use it exclusively through Hubspot.
To clarify: Today, Hubspot does not integrate with Zoom Phone. It only integrates with Zoom Meetings. The current Hubspot dialing solution is not integrated with the rest of our Zoom phone features.
We need it integrated as we have call recording requirements within Zoom. Until it is integrated, we cannot use Hubspot for dialing or calls.
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