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Would love "Edit" option for scheduled emails

Would love to have an "edit" button for scheduled emails instead of having to delete the email entirely and re-schedule. Thanks!

HubSpot updates
38 Comentários
duffydj
Mitwirkender

Hi there.

 

Since last week when a new update kicked in and moved all the scheduled emails from the Gmail Drafts folder to a new Scheduled folder, I'm having issues with hubspot.

 

I can't delete the scheduled emails or even edit them. When I click on the Gmail Scheduled Email folder it takes me to an external page and I only have two options there: one to preview the scheduled email and the second to the delete it. However, I can't even delete it, as it says I'm not allowed to do it.

 

Any ideas why this is happening?

 

So, how can I edit the scheduled emails, if I spot something is wrong, and how can I cancel the scheduled emails or change the sent out time?

 

It was so much easier and trouble free before. 

 

Thanks.

StefanNordbruch
Berater

I have noticed the same thing. This "feature" is very much half-baked. Having it in drafts seemed always a bit buggy and often cancelled the schedule and re-scheduled, but at least I could edit it. Having a "preview" of a scheduled email without an option to edit it, is not particularly useful. I can't even add or remove a recipient.

 

This feature went from bad to worse. 

 

Any Hubspotler working on this feature, please have a look MixMax to see how it should work. 

SamuelSt
Berater

We really do need an edit on scheduled emails!

 

See MixMax! https://mixmax.com/perfect-timing-with-scheduled-emails/

smfnunes
Mitwirkender

I also realised the scheduled e-mails don't appear anymore in the sent emails in Gmail... it makes things quite complicated when we need to do a follow-up !

Hubspot-Mitarbeiter
Hubspot-Mitarbeiter

I would suggest upvoting this idea post if you'd like to see this feature added - https://community.hubspot.com/t5/HubSpot-Ideas/Would-love-quot-Edit-quot-option-for-scheduled-emails...

smfnunes
Mitwirkender

The recommended idea post doesn't match my issue: the scheduled e-mails don't appear anymore in the sent emails in Gmail... it makes things quite complicated when we need to do a follow-up !

jeffmccann
Berater

I agree this is a huge problem! I schedule dozens of emails at night for sales the next day depending on time zones. Really need a way to edit them. 

jeffmccann
Berater

This is more of a bug than a feature Hubspot, you took this functionality away from users. 

duffydj
Mitwirkender

This is more of a bug than a feature Hubspot, you took this functionality away from users.  +1

duffydj
Mitwirkender

Before the update we could this easily. Now it's gone.