Since last week when a new update kicked in and moved all the scheduled emails from the Gmail Drafts folder to a new Scheduled folder, I'm having issues with hubspot.
I can't delete the scheduled emails or even edit them. When I click on the Gmail Scheduled Email folder it takes me to an external page and I only have two options there: one to preview the scheduled email and the second to the delete it. However, I can't even delete it, as it says I'm not allowed to do it.
Any ideas why this is happening?
So, how can I edit the scheduled emails, if I spot something is wrong, and how can I cancel the scheduled emails or change the sent out time?
I have noticed the same thing. This "feature" is very much half-baked. Having it in drafts seemed always a bit buggy and often cancelled the schedule and re-scheduled, but at least I could edit it. Having a "preview" of a scheduled email without an option to edit it, is not particularly useful. I can't even add or remove a recipient.
This feature went from bad to worse.
Any Hubspotler working on this feature, please have a look MixMax to see how it should work.
I also realised the scheduled e-mails don't appear anymore in the sent emails in Gmail... it makes things quite complicated when we need to do a follow-up !
The recommended idea post doesn't match my issue: the scheduled e-mails don't appear anymore in the sent emails in Gmail... it makes things quite complicated when we need to do a follow-up !
