Would love "Edit" option for scheduled emails

asoconnor

Would love to have an "edit" button for scheduled emails instead of having to delete the email entirely and re-schedule. Thanks!

56 Replies
kristinf
Member

Does Hubspot ever look at these threads? This seems like it would be a fairly simple problem to meet it's users needs and has been going on for 2+ years on this thread alone. If they aren't viewing these, does anyone know a better way to ask them/reach them?

andresmorera
Participant

Hi kristinf,

 

I have found that you can now stop a scheduled email, edit the template, and schedule it back.
I have not received notifications from Hubspot that it is possible, but it happens to be this way now.

Hope this helps.

Andres

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chrjen
Participant

@andresmorera You got my hopes up when this came through but I think you're looking at marketing email. This thread is referring to sales emails. Thanks for sharing though!

andresmorera
Participant

@chrjen Thanks for your comment. Yes. Correct I am referring to Marketing Emails. Back in May last year I was not able to edit scheduled marketing emails.  Our organization currently does not schedule sales emails, instead, we use Sales Sequence Emails. I am interested in learning how are you using the schedule function for sales emails.
Andres 

kristinf
Member

Yep this was not a part of a sequence...this was just a one off email I had scheduled and I would like to use that feature quite a bit but didn't see an edit button...only a cancel

Beesum
Member

Glad I am not alone with this one.  It has been almost 2 years since the initial post... I doubt it is going to get done.  It is a real shame because having to delete and start over is far from ideal.

shieldcojulie
Member

Could really use the ability to edit a scheduled email

DBuck
Member

Love this idea. I just reached out to hubspot wondering why I could edit an email and they suggested upvoting this. You can easily edit calls / tasks, so why not emails.

CSmith8
Member

Also, would be nice to be able to simply change the time of the already scheduled email without having to delete and start over.

andresmorera
Participant

Guys. Hubspot did this already! Good news for those who didn't know. If you schedule an email (regular email) and you need to correct something before it's been sent, you can.

Go to Marketing>Email>"Name of your Email">Actions
Here you can:
- Cancel email & edit
- Cancel scheduled email

Both options would work, but the first one opens the editor immediately and let you edit.
Hope this helps.


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chrjen
Participant

I wish that was the case. You're looking at the marketing subscription. This thread is about editing scheduled emails with a sales license only.

andresmorera
Participant

Dam, I made you repeat this to me once again. I remember now that I gave you hope a year ago. Sorry about that.
We will keep prying for you guys. I do have a Marketing Hub license.

asoconnor
Member

Hi all! I've been negligent re: checking up on this thread from YEARS ago... Truthfully I've changed roles at my company and no longer am customer-facing, thus I'm no longer struggling with this issue, but clearly this is still outstanding. I think it's ridiculous that this has gone pretty much unanswered and unresolved after all this time. I emailed my company's HubSpot rep earlier today, so I'm hoping they can provide an update to us all via this thread. *Hopefully, more to come.*

Status updated to: Not Currently Planned
hroberts
HubSpot Product Team

Hi everyone - Thanks so much for your comments and engagements on this thread. We take your feedback very seriously and have been tracking the popularity of this request. We don't currently have the bandwidth to tackle this work right now, so I'm updating the status of this idea to reflect that, and clear up any confusion. Apologies that it's not better news, but I will be back here with an update if and when we are able to move forward with this!

asoconnor
Member

Thanks so much for the update here, @hroberts! Appreciate you following up on this. We'll all stay tuned for a future update from you - hopefullly sooner than later - though understand your dev team needs to prioritize these requests based on number of upvotes. 

GrantChanner
Member

Completley agree with the idea.