Would love to have an "edit" button for scheduled emails instead of having to delete the email entirely and re-schedule. Thanks!
Since last week when a new update kicked in and moved all the scheduled emails from the Gmail Drafts folder to a new Scheduled folder, I'm having issues with hubspot.
I can't delete the scheduled emails or even edit them. When I click on the Gmail Scheduled Email folder it takes me to an external page and I only have two options there: one to preview the scheduled email and the second to the delete it. However, I can't even delete it, as it says I'm not allowed to do it.
Any ideas why this is happening?
So, how can I edit the scheduled emails, if I spot something is wrong, and how can I cancel the scheduled emails or change the sent out time?
It was so much easier and trouble free before.
I have noticed the same thing. This "feature" is very much half-baked. Having it in drafts seemed always a bit buggy and often cancelled the schedule and re-scheduled, but at least I could edit it. Having a "preview" of a scheduled email without an option to edit it, is not particularly useful. I can't even add or remove a recipient.
This feature went from bad to worse.
Any Hubspotler working on this feature, please have a look MixMax to see how it should work.
We really do need an edit on scheduled emails!
See MixMax! https://mixmax.com/perfect-timing-with-scheduled-emails/
I also realised the scheduled e-mails don't appear anymore in the sent emails in Gmail... it makes things quite complicated when we need to do a follow-up !
I would suggest upvoting this idea post if you'd like to see this feature added - https://community.hubspot.com/t5/HubSpot-Ideas/Would-love-quot-Edit-quot-option-for-scheduled-emails...
The recommended idea post doesn't match my issue: the scheduled e-mails don't appear anymore in the sent emails in Gmail... it makes things quite complicated when we need to do a follow-up !
I agree this is a huge problem! I schedule dozens of emails at night for sales the next day depending on time zones. Really need a way to edit them.
This is more of a bug than a feature Hubspot, you took this functionality away from users.
This is more of a bug than a feature Hubspot, you took this functionality away from users. +1
Before the update we could this easily. Now it's gone.
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