Workflows assign task to Task Queue

Workflows with the action "Create a task" should also have the option for the task to be assigned to a specific task queue.

HubSpot updates
65 Replies
Occasional Contributor

It would be great if we could create a task queue by workflow.

Often we try to approach to a customer who is more likely will be "closed won", therefore, it is important to prioritize each deals/customers.Currently it is not possible to create a task queue by automation.

New Contributor

+1 Would be super helpful. 

New Contributor

This would be super helpful.  There is no way for me to associate a specific swim lane with a checklist (like you can do on Trello).  I'd like to be able to see what tasks I need to accomplish when a ticket is in a swim lane so I'm aware of my progress.  It would be great if that checklist also had tasks which would get added into a queue

New Contributor

This would make automations and processes much more easier! please make that happen

Occasional Contributor

I'd love to see this - automation of tasks is a bit messy without this

Occasional Contributor

100% agree... manual task creation/queue assigning is counter-productive.

Occasional Contributor

Please put this in place Hubspot!

Occasional Contributor

Please add. This will greatly improve the whole task workflow process 

Occasional Contributor

This would definitely be helpful. 

Occasional Contributor

My team would benefit greatly from this feature. In our case, it makes a lot more sense if task queues can be team-wide rather than user-specific. Or maybe there can be an option for the task queue to be public or private?


In any case, I need to set up a workflow to automatically add customers over 60 days old to a call queue for our entire Support team to work out of when they have downtime. Right now, there's no way for me to do this. I have a workflow set up to create a task for these customers but these tasks currently go nowhere and get lost since I can't throw them into a queue that everyone can check.