Workflows: Add option to send notification to "contact owner" variable
Options
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Email to a Friend
- Printer Friendly Page
- Report Inappropriate Content
Status:
Idea Submitted
Submitted by
erikblues
on
Apr 7, 2019
7:55 AM
When creating a notification event in Worfklows, it asks for a specific user or team.
This doesn't allow the creation of one workflow that will send the notification always to the current owner, which causes trouble.
Practical example:
- A lead comes in and is enrolled in a workflows
- The workflow assigns the Lead to a Salesmen through the "rotate leads" option
- After 3 days, I want to send the Salesmen a reminder about something related to this lead
- Since I have no way of knowing which user the lead has been assigned to, there is no way to create the notification
This feature is added in "create Task" options in workflows, but not in notifications:
See more ideas labeled with: