HubSpot Ideas

Patrick_Kennedy

Workflow automation balks at empty values?

I have a bsns process where I need to copy details from one object to another.  I have a set of ten properties, and ten action steps to copy them.

Some of the values are left blank.  This creates an error alert for the action step copying a property value.

Why can't I copy over a blank value?

Why not clear the destination property value?

Why handle it as an error?

 am sure there are good reasons for these constraints, but I would like for workflow automation's "copy property" to have an option to ignore blank source values, or to overwrite the destination property and clear it  when a null value is encountered.

Thank you!

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