HubSpot Ideas

landers_210

Workflow Undo Option

It would be nice to have an undo button in Workflows, similar to emails. Sometimes we will edit a workflow and then quickly decide we want to revert back to the original creation. It's hard to remember what has to be changed back, especially for more complex workflows.

HubSpot Updates
Delivered
December 08, 2023 01:27 PM

👋 Everyone,

 

This week we added undo/redo buttons on the workflows canvas, to undo and redo most changes made on the workflows canvas during the last 30 days. Undo/redo won't work for workflows that have extension actions or custom code actions.

To use this new feature:

  1. Go to the Edit Workflow Canvas to build a new or edit an existing workflow.
  2. See the two new buttons on the top left of the editor to undo and redo workflow actions.
  3. Clicking the undo button will revert changes, one-at-a-time.
  4. Clicking the redo button to restore an undone changes, one-at-a-time.

We look forward to hearing your feedback on these new undo/redo capabilities.

 

Best,
Jess

 

In Beta
November 17, 2023 11:37 AM

👋 Everyone!

 

Today we went to public beta with the ability to undo and redo most changes made on the workflows canvas during the last 30 days!

 

The undo/redo option will not work for workflows that have extension actions or custom code actions, and doesn't support changes for moving or cloning of actions.

 

To opt-in to the public beta, Click to the drop down next to your name in the top right corner of your HubSpot Portal > Select Product Updates > Select Betas > Find "[Public Beta] Undo or Redo Changes on the Workflows Canvas" > click the Join Beta button.

 

Please do not hesitate to let me know if you have any questions or feeback!

 

Best,

Jess

jhartnagle@hubspot.com

In Planning
December 12, 2022 12:14 PM

Hi, Everyone,

 

Thank you for your feedback on an undo option in workflows. Timelines can change, but currently we are working to have an undo option (similar to what's in emails) in Beta in Q1 of 2023. I will update this post when the Beta is released. 

 

Best,

Jess

68 Replies
CROFTi
Participant | Diamond Partner

Q1 2023 was a few quarters ago. Any update on this one? Keen to have this in place asap!

JediDad
Member

Any update on this? Says possible beta in Q1 2023 and we are past that!

AAgarwal21
Member

Is there any update on this front??   

Regards,

enorberg
Contributor

@JHartnagle I see this is now in public beta but I can't find how to opt in. Am I missing something?
https://app.hubspot.com/whats-new/5913558/all?productUpdateId=13907229

JHartnagle
HubSpot Product Team

👋 Everyone!

 

Today we went to public beta with the ability to undo and redo most changes made on the workflows canvas during the last 30 days!

 

The undo/redo option will not work for workflows that have extension actions or custom code actions, and doesn't support changes for moving or cloning of actions.

 

To opt-in to the public beta, Click to the drop down next to your name in the top right corner of your HubSpot Portal > Select Product Updates > Select Betas > Find "[Public Beta] Undo or Redo Changes on the Workflows Canvas" > click the Join Beta button.

 

Please do not hesitate to let me know if you have any questions or feeback!

 

Best,

Jess

jhartnagle@hubspot.com

JHartnagle
HubSpot Product Team

👋 Everyone,

 

This week we added undo/redo buttons on the workflows canvas, to undo and redo most changes made on the workflows canvas during the last 30 days. Undo/redo won't work for workflows that have extension actions or custom code actions.

To use this new feature:

  1. Go to the Edit Workflow Canvas to build a new or edit an existing workflow.
  2. See the two new buttons on the top left of the editor to undo and redo workflow actions.
  3. Clicking the undo button will revert changes, one-at-a-time.
  4. Clicking the redo button to restore an undone changes, one-at-a-time.

We look forward to hearing your feedback on these new undo/redo capabilities.

 

Best,
Jess

 

JessieS
HubSpot Moderator

@JHartnagle  would this also undo actions in the workflows such as properties being set? My understanding is just the workflow structure, but let me know if we'll be getting a revert option for results of incorrect actions/enrollment triggers saved. I know the alternative solution is to export and then import with the previous value, but an option to revert a property to previous history based on a workflow action would be great! 

JessieS
HubSpot Moderator

 will we be getting a revert button/option if a workflow incorrectly sets property values?

I certainly appreciate the "undo" options for changes to the workflow actions, but one for the outcomes of certain actions would be great! 

Right now the solution is for customers to export property history (but this exports ALL records, whereas exporting records can isolate the ones you want to change better but don't show the previous value). Then they import the previous value (such as owner). 

My goal is to reduce friction when properties are set incorrectly by workflows to revert that data. That is one of the most common support tickets, so this would be a one to many solve for these sorts of issues. Definitely #1 on my wish list!