HubSpot Ideas

landers_210

Workflow Undo Option

It would be nice to have an undo button in Workflows, similar to emails. Sometimes we will edit a workflow and then quickly decide we want to revert back to the original creation. It's hard to remember what has to be changed back, especially for more complex workflows.

36 Replies
RChristopher
Member

Yeah, I just got burned on this with 33,000 records doing a clean up b/c I missed selecting OR instead of AND.... It would be great if they could even go back and restore via a backup... an "UNDO" would be fantastic on this.... So upset I made that mistake and now may not have a way to fix it. I hope HubSpot support can help!

YiRui_Chua
HubSpot Employee

Hey team, do we have any update on this?

This is a crucial feature for workflows 😕 So would love to see if we can make this a reality, thank you!

Jaycee_Lewis
Community Manager

Adding my upvote as I get tickets about this frequently as front-line support 

Genie
Member

We need this! Having such easy mistakes be SO time consuming to fix is enough to create some resentment of the product!

Dasha_Naumkina
Member

Much needed!

RJH147
Participant

Now that you have the ability to view revisions and actually see older versions of the workflows, this seems like a natural next step. 

alywheeler
Member

Yes please please please. The fact that you can see revisions but not revert is almost torture — like here's what you can, you can look but you can't touch. I have an entire morning of rebuilding a complicated lead routing workflow now because I thought I'd get the option to move the actions to another branch but ended up deleting all of them. 

RRamirez35
Member
I deleted a branch by mistake within my template Workflow. Is there a fix to this or a way to restore a previous version? 
 
DvandenBerg
Member

Upvote for me 👍

 

Would have helped me today. And hoping it will help me in the future. 
Enrolled ±2500 deals with the wrong property and need to undo this. Now looking for export import options or see if I can have a work around to copy properties. 

Petter
Contributor | Gold Partner

Yep, totally need this! 

 

troycassel
Member

This would be incredibly helpful. Just deleted 35 actions with one misclick of a button!

TArnoldGZ
Member

I can see my workflow revision history, but I can't revert to the previous steps? Please just let me revert to the previous changes. I can go in and click and interact with them, so why can't I simply revert to that point in time?

MMořkovská
Member

Ok, this is really torture 😂🥲 i accidentally changed deals with one workflow and had no idea that repair will be such a pain in the 🍑
I can see my workflow revision history, but I can't revert to the previous steps? Pure **bleep**.
 I can go in and click and interact with them, so why can't I simply revert to that point in time?

please. Move with this one 🙏♥️

TArnoldGZ
Member

I understand that it may be hard to revert changes to a workflow and subsequently revert any updates to objects that the workflow made. That said, can we at least revert the workflow set up? When restoring a previous version, the workflow should be forced to not enroll objects that already meet the enrollment criteria. If we have to revert changes made to objects by the workflow some other way (e.g. lists, filtering & batch edits, imports, etc.), so be it.

 

Specific use case: Someone accidentally trimmed down a complicated workflow without cloning it first. Now, the workflow that had 3 levels of if/then branches has only 1. It takes an excruciating amount of time to recreate that complicated workflow. Picture 100 blocks accidentally cut down to 20. NO. GOOD. PLEASE. ADDRESS it's been 3 years since this idea was posted.

sarahcoop
Member

100% agree

NParydukha
Member

Yes! This is a brilliant idea! Sometimes builing a complex workflow get tricky if you get one little trigger wrong and everything goes south when you turn the workflow on. Having a possibility to rollback would save tons of time on fixing issues caused by a little mistake. Please add this!