HubSpot Ideas

Horst-Elvis

Workflow Trigger - "has been updated/ changed"

It would be wonderful if HubSpot workflows could contain a workflow trigger which only recognizes changes in all filed types, especially single line & multi line text since "has been updated in last x days" will not work for automated re-enrollment in a specific workflow for contacts and companies. 

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2 Replies
ddobrien2
Participant

It's odd that you can create Company or custom object workflows that trigger when a Concact property was "updated in the last" xx days, but you can't create a Contact workflow that does the same thing. It would be SO helpful to allow Contat workflows that trigger an enrollment when a poprerty is updated.

ABehring
Participant

@ddobrien2 you can! In the original poster's screenshot, you can see the bottom two options are updated in last and not updated in last, where you can type in the days to check.

 

Under those options, there is now also was updated after property and was updated before property. You choose the property to reference.

 

Let's say when a new contact comes in through a form, it needs to go through a workflow to route to a contact owner before sending an automated email or internal notification. Your trigger would be:

 

Contact owner is not unknown / marketing / whoever owns new leads before routing

AND

Contact owner was updated after property Recent Conversion / form question / etc.