HubSpot Ideas

Hawk-Steve

Workflow - Time zone based execute settings

Context

  • Workflows can be created with a general setting of times to execute, ex - 9-5 Mon-Fri.
    • This works fine for single market workflows that send emails based on the office hours of a particular office.
    • This does not work where an organisation has multiple offices in multiple time zones. Multiple workflows need to be set up for each time zone, requiring more admin and workflows.

Idea

  • Add the ability to set up a workflow with executing times, the workflow timezone can be set to a property. EX: contact.location = UK, workflow set to execute 9-5 UTC+0
  • Add the ability to execute an action around a manually set timezone. EX: Branch A = USA and Brand B = UK, end-user sets up branch A's actions to UTC -4 and branch B's actions to UTC+0