HubSpot Ideas

bellawu

Workflow Emails Per Day

It would be beneficial to have an option to ensure that contacts will only receive one workflow email a day.

HubSpot Updates
Re: Workflow Emails Per Day - changed to: Delivered
November 16, 2018 10:32 AM

It is now possible to set a limit on the number of marketing emails that contacts can receive in given period of time with the email frequency cap setting! This feature is available in Marketing Hub Enterprise portals. Please see this article from our Knowledge Base for further information about this setting. 

4 Replies
Susana
Participant

I would take this a step further and allow any frequency limitation to be set in the system and allow for limits to be adjusted by email type. So across the board, urgent product related emails are allowed to be sent at a higher frequency allowance than marketing promotional emails.  This would be incredibly helpful to enforce touch governance for our contact database.

gil100
Top Contributor

It would probably be helpful to set priority of workflows, so if there is more than one email, the system would know which to send and which to hold 

aseeler
HubSpot Product Team

It is now possible to set a limit on the number of marketing emails that contacts can receive in given period of time with the email frequency cap setting! This feature is available in Marketing Hub Enterprise portals. Please see this article from our Knowledge Base for further information about this setting. 

Shaunyim
HubSpot Employee

Posting on behalf of customer - 

It will be good to see an overall limit being applied as well. Use-case I only wanted the workflow to send a maximum number of 50 emails from a list of 100 contacts (for example).