HubSpot Ideas

mkarsten

Why does Clone & Edit button only clone?

Is anyone else having this issue? When I need to clone and edit a template while working in the email editor, the button says "Clone & edit new template", but it only clones and kicks you back out to Design tab to pulldown Actions and select Edit this template again. I normally jump to other browsers when I run into a glitch, but I didn't check the others, since I primarily work in Chrome, and it can be done, just not the way expected.

 

Can the function be fixed, so it pulls up the cloned template without the extra step, or at least change the button to say "Clone template", so it's understood that's all it's expected to do?

 

It's understood this isn't vital, but the all in one clone & edit worked in past versions of the tool, so the expectation is there.:)

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