When can we expect missing feature for forwarding a call from HubSpot's calling page?
As SDRs, we forward calls from our company's main sales line (using RingCentral) to HubSpot so we can track inbound calls but we have to forward it back to Ring Central since we need the option to forward (internally) a call based on the client's request.
It would be nice if we could simply forward the call once (from RingCentral to HubSpot) to simplify the call routing process. What's missing is the option to forward the call using HubSpot's calling interface. In addition to the ability to forward a call to another number in HubSpot, the ability to store quick-to-forward contacts would be slick. We find ourselves forwarding calls to the same numbers and we currently have saved contacts in RingCentral that allow us to select a contact without too many keystrokes.
