HubSpot Ideas

FelipeRojasE

Whatsapp Auto reply and others features

When you connect the Whatsapp channel, you loose the option to access to the app, and with that you also loose essential features like "auto reply" messages (ex: "out of office").

 

Hubspot could build this feature so when someone write a whatsapp message outside business hours, it send an automatic message to the user.  

 

 

3 Replies
MOverend
Member

This is a great idea. It's currently a big downgrade moving away from the WhatsApp native app to Hubspot from this point of view

Asif
Participant | Platinum Partner

Much needed feature - ability to be able to set auto responces to whatsapp messages from prospects

NiloofarK
Participant

@Asif @FelipeRojasE @MOverend Have you already found an alternative that allows these and creating more advanced automation (branching out depending on customer answers)?