WhatsApp Integration

As our organization does a lot of work with Latin America, WhatsApp integration is essential for the growth of our organization. It is a tool that is necessary for any business in Latin America and integration with HubSpot would make our job so much easier. Please consider ASAP!

HubSpot updates
WhatsApp IntegrationHubSpot Product Team
04-05-2017

Whatsapp is the next generation of SMS, AND it is over IP, so it is free.

HubSpot must be able to send Whatsapp messagens ASAP to keep up with the correct communication methods.

The new generation don´t use e-mail anymore, they communicate through instant messaging (Whatsapp, Facebook chat, Line...). Whatsapp is the most popular and does no require "friendship", so should be the next step for HubSpot.

I believe this is crucial for HubSpot future.

71 Replies
hkderek
New Contributor

A must feature for nowadays sales now. Anyone implement hubspot and Whatsapp business integration?

moyvera
Occasional Contributor

Now the APi is open for certain business, I'm sure Hubspot can get access to that API to make the integration. 

LindaAbraham
Regular Contributor

We do work with a lot of clients around the world. They frequently send us Whatsapp messages and it would be great if those message were part of their Inbox and contact recrod.

demnett
New Contributor

This is so important for serving the international market! Zendesk is doing it now...surprised Hubspot hasn't caught up. Smiley Sad

fmejiap
Regular Contributor

This would be a really nice feature!!!

oliverweedon
Occasional Contributor

yep. Agreed. WhatsApp  now forms part of the essential communication we have with our target group

5102103
New Contributor

Whatsapp is a must for business now! 1.5 billion people using it.

fmejiap
Regular Contributor

This would really help the chat section.

spencerneal
Occasional Contributor

+1 on the WhatsApp integration, in developing countries it's massive and companies are using WA in their marcomms mix now and need interactions to be logged in CRM

LukasM
New Contributor

Same here, we really need WhatsApp integration considering that over 80% of our customers use it, and we get much better response rates on it than email or even calls.