WhatsApp Integration

As our organization does a lot of work with Latin America, WhatsApp integration is essential for the growth of our organization. It is a tool that is necessary for any business in Latin America and integration with HubSpot would make our job so much easier. Please consider ASAP!

HubSpot updates
WhatsApp IntegrationHubSpot Product Team

Whatsapp is the next generation of SMS, AND it is over IP, so it is free.

HubSpot must be able to send Whatsapp messagens ASAP to keep up with the correct communication methods.

The new generation don´t use e-mail anymore, they communicate through instant messaging (Whatsapp, Facebook chat, Line...). Whatsapp is the most popular and does no require "friendship", so should be the next step for HubSpot.

I believe this is crucial for HubSpot future.

75 Replies
Regular Visitor
Is WhatsApp integration on the road map yet for Hubspot? Definitely a must have for my business. Especially now that WhatsApp is an official business communication product
Regular Visitor

This is definitely required! Has there been an official response from Hubspot yet? 

Occasional Contributor

Noup Man Sad



New Member

realmente te apoyo es indispensable apra una gestion eficiente

Community Manager
Community Manager

HI @BradleyJvR,


I would recommend following this idea on the ideas forum which discusses WhatsApp. All updates will be shared through that thread.


Thank you,

New Member

Love the idea! Need this! 

Occasional Contributor

Smiley Very Happy Yeiii!!


Hubspot hear us out Heart

New Contributor

I need this feature very much. 

My sales team is using WhatsApp to communicate with clients. Not because they want, it’s because the client asks for it. 


It’s very difficult to get track and undate the msg again on HubSpot again. 


If they could sync (WhatsApp and HubSpot), that would be wonderful. 

Occasional Contributor

Yaaassss!!! Heart

Regular Contributor

Here is a way we found to integrating whatsapp with HS. Please read and let me know your thoughts. https://www.niswey.com/blog/hubspot-whatsapp-integration/