As our organization does a lot of work with Latin America, WhatsApp integration is essential for the growth of our organization. It is a tool that is necessary for any business in Latin America and integration with HubSpot would make our job so much easier. Please consider ASAP!
I'd like to thank you all for taking the time to submit, vote and comment on this Idea. I'm happy to announce that a WhatsApp integration is now in a private Beta!
This feature is currently available to Service Hub Professional & Enterprise, and Marketing Hub Professional & Enterprise. Check out this page to learn more.
If you are an customer and you'd like to participate in this beta, reach out to your point of contact at HubSpot and let them know that you would like access to the WhatsApp Integration and they can sign you up for through our internal Customer Success tool.
We’ll be sure to update you here and on our Product Updates blog as soon as this feature is Delivered.
Thanks for your suggestions
Whatsapp integration is not currently planned in our coming cycles, but is something that we may consider in our later plans. We will keep this thread updated on any progress
Hi All, @Eelviny
My apologies for miscommunication here.
I have changed the status of this thread to 'being reviewed'. The Idea for this use case is currently not avaialble, but your ideas have been submitted and we will update this thread with more information soon.
Whatsapp is the next generation of SMS, AND it is over IP, so it is free.
HubSpot must be able to send Whatsapp messagens ASAP to keep up with the correct communication methods.
The new generation don´t use e-mail anymore, they communicate through instant messaging (Whatsapp, Facebook chat, Line...). Whatsapp is the most popular and does no require "friendship", so should be the next step for HubSpot.
I believe this is crucial for HubSpot future.
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