As our organization does a lot of work with Latin America, WhatsApp integration is essential for the growth of our organization. It is a tool that is necessary for any business in Latin America and integration with HubSpot would make our job so much easier. Please consider ASAP!
We do work with a lot of clients around the world. They frequently send us Whatsapp messages and it would be great if those message were part of their Inbox and contact recrod.
+1 on the WhatsApp integration, in developing countries it's massive and companies are using WA in their marcomms mix now and need interactions to be logged in CRM
Same here, we really need WhatsApp integration considering that over 80% of our customers use it, and we get much better response rates on it than email or even calls.
Hubspot, can't wait to see the leadership on this project!! It would be an awesome Christmas gift! WhatsApp please!
Our base is mostly latinos who use whatssapp.
47 million total latino American citizens.
Latinos are driving usage here in the U.S. In fact, according to a new study by Pew Research, 49% of U.S. Latinos are using Whatsapp representing the highest usage among any ethnic group in the country.
This really would be huge! A lot of queries coming from our customers. This would be great for both in-house and external communication. Hope this will be available asap. Thanks!
From South Africa, this is essential to us as well. So many people on WhatsApp that it's become the standard messaging platform rather than SMS.
Over and above the ability to message someone from Hubspot, or at the very least log a message sent, I would love to see broadcast list integration. You can add up to 500 people to a broadcast list and send a message to the broadcast group. I would use this for fairly specific communication with clients when we have events, info and updates relevant to them and in their area or as an alternative to my email campaigns with links to the content (I get lots of people saying they don't really use email and would prefer me to keep in touch via WhatsApp).
Apart from WhatsApp, would like Messenger and SMS integration.
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