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WhatsApp Integration

: Idea Submitted
DonWill
Submitted by DonWill on ‎05-18-2017 12:33

As our organization does a lot of work with Latin America, WhatsApp integration is essential for the growth of our organization. It is a tool that is necessary for any business in Latin America and integration with HubSpot would make our job so much easier. Please consider ASAP!

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73 Replies
hkderek
hkderek
New Contributor
‎09-06-2018 07:25

A must feature for nowadays sales now. Anyone implement hubspot and Whatsapp business integration?

moyvera
moyvera
Occasional Contributor
‎10-04-2018 01:55

Now the APi is open for certain business, I'm sure Hubspot can get access to that API to make the integration. 

LindaAbraham
LindaAbraham
Regular Contributor
‎10-10-2018 05:37

We do work with a lot of clients around the world. They frequently send us Whatsapp messages and it would be great if those message were part of their Inbox and contact recrod.

demnett
demnett
New Contributor
‎10-17-2018 01:28

This is so important for serving the international market! Zendesk is doing it now...surprised Hubspot hasn't caught up. Smiley Sad

fmejiap
fmejiap
Regular Contributor
‎10-25-2018 05:15

This would be a really nice feature!!!

oliverweedon
oliverweedon
Occasional Contributor
‎11-05-2018 11:35

yep. Agreed. WhatsApp  now forms part of the essential communication we have with our target group

5102103
5102103
New Contributor
‎11-07-2018 06:17

Whatsapp is a must for business now! 1.5 billion people using it.

fmejiap
fmejiap
Regular Contributor
‎11-07-2018 10:21

This would really help the chat section.

spencerneal
spencerneal
Occasional Contributor
‎11-07-2018 02:19

+1 on the WhatsApp integration, in developing countries it's massive and companies are using WA in their marcomms mix now and need interactions to be logged in CRM

LukasM
LukasM
New Contributor
‎11-08-2018 07:29

Same here, we really need WhatsApp integration considering that over 80% of our customers use it, and we get much better response rates on it than email or even calls.