HubSpot Ideas

GTorres08

We need the "Make this conditional" option in Help Desk

In the Tickets tool > Left Side Bar, the ability to make sections "conditional" is great. We need this kind of functionality in the Help Desk tool as well.

 

If we can also include this Idea for Help Desk, that would be amazing!

 

https://community.hubspot.com/t5/HubSpot-Ideas/Conditional-Field-Dropdown-Values/idi-p/634782