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Status: Idea Submitted
CophieSollins
Submitted by on ‎Feb 19, 2020 10:33 AM

We NEEEEEEEED to be able to track emails sent via mobile - not just using bcc or forwarding

We as a business really need to be able to track/log our sales teams emails across all devices. Just using a plug in on desktop or including the email address in bcc is not enough. 

Why when you connect your inbox does it not sync all emails sent/incoming straight into hubspot at server level?

It would be really helpful if that is not possible that something better was devloped for mobile - perhaps a hubspot mail app where you receive/send all your mail separate to the app for everything else.

 

 

 

 

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1 Reply
benjaminjcharlt
Participant
‎Jul 10, 2020 11:09 AM

"Why when you connect your inbox does it not sync all emails sent/incoming straight into hubspot at server level?"

 

I agree with the above ^.

Any email that comes to me from a contact in HubSpot, even if it's not a reply to a ogged email that I sent them, should be logged.