I'm one of two Super Admins in our organization's IT department, tasked with managing permissions for all of our Hubspot users.
Since our organization's use of Hubspot has grown tremendously this year, we have new teams coming on board, while existing teams basically had 'default' permissions, with no explicit permission set assigned.
As a part of this process, I collected all IT Department users (which ended up grabbing my own user record) and assigned the appropriate "IT Department" permission set, not realizing that doing so was going to **strip** my own Super Admin permissions!
This was last week, so I only have my vague memory to go by, but I sure don't recall seeing a big red banner that said anything like, "WARNING: You're about to remove your own Super Admin privileges!"
I would have greatly appreciated such a warning.
The only remaining Super Admin in our account was a third party contractor, temporarily invited to help us onboard more of our own staff! Hubspot's own support staff recommended I reach out to that contractor to have them re-promote me to Super Admin, even though our account's own internal audit logs showed I demoted myself and the other Super Admin from IT all on my own. So kudos for tight security I guess?
