HubSpot Ideas

ElectroScan

View full form submission on contact record

When a contact fills out a form, sales people cannot view the full form submission on the contact record, they have to navigate to the form section then try to find the form submission to see it - we don't have the information in advance to email the form to the correct person at the time - so being able to see it on the contact record would be very helpful! 

15件のコメント
HMears
メンバー

I agree with this request. It is considerably inconvenient to have to go searching for the forms section for submission. An easy way to attach a link to or attach a submission to a contacts page would be helpful. 

Iffah
HubSpot Employee

This would be helpful for ticket records (that contain form submissions using contact properties too.)

KiG
メンバー

Yes, it it very important that the ticket record also contains all form properties, having only the ticket attributes makes the ticketing system with fornms not usable so we instead end up having to use conversion inbox.

 

SpartanDEKA
メンバー

Agreed, adding all form submission details to contact is a reasonable & necessary upgrade.

S-JSmith
メンバー

Yes, I cannot believe this is not possible. I was hoping to replace Jotform with Hubspt, but there are simply too many barriers like this.

LSørensen
参加者

We are just starting out with Forms and I thought I was going crazy not being able to find the submitted form on the contact or the company or even the ticket! Can't believe this isn't available yet...? The information from the form is key for us to work with the customer.

FHintze
メンバー

true, we have the same problem, it should just feed into the contact view.

AWarreyn
メンバー

Indeed, would be usefull to have a list with links to form submissions in the contact card

Gentiku2
メンバー

this is crucial for us too.

Gentiku2
メンバー

On the meanwhile, I added a workaround. I have created a card (list of properties) on the Contact View that reflects all the properties which are updated by the form.

AVChrista
トップ投稿者 | Platinum Partner

Anyone who accesses a contact record—marketing, sales, or service—needs to be able to see the fields populated on forms. It is ridiculous that this visibility isn't provided in the CRM.

pinchvalve
投稿者

This is really important, its amazing that its still not avaialble. 

RPopovich
投稿者 | Platinum Partner

Lets get more attention to this idea. There should be the option to see the entire form submission from a contact record, with all submitted properties, not just the properties that were updated, which is not useful at all. 

AVChrista
トップ投稿者 | Platinum Partner

Nearly a year later, and I still agree that all of the populated fields on the form should show on the submission, not just the updated fields. This feature is available for service/ticket forms and should be available for all forms, regardless of the "hub" they are associated with.

 
ABeian
投稿者

+1