When a contact fills out a form, sales people cannot view the full form submission on the contact record, they have to navigate to the form section then try to find the form submission to see it - we don't have the information in advance to email the form to the correct person at the time - so being able to see it on the contact record would be very helpful!
I agree with this request. It is considerably inconvenient to have to go searching for the forms section for submission. An easy way to attach a link to or attach a submission to a contacts page would be helpful.
Yes, it it very important that the ticket record also contains all form properties, having only the ticket attributes makes the ticketing system with fornms not usable so we instead end up having to use conversion inbox.
We are just starting out with Forms and I thought I was going crazy not being able to find the submitted form on the contact or the company or even the ticket! Can't believe this isn't available yet...? The information from the form is key for us to work with the customer.
On the meanwhile, I added a workaround. I have created a card (list of properties) on the Contact View that reflects all the properties which are updated by the form.
Anyone who accesses a contact record—marketing, sales, or service—needs to be able to see the fields populated on forms. It is ridiculous that this visibility isn't provided in the CRM.
Lets get more attention to this idea. There should be the option to see the entire form submission from a contact record, with all submitted properties, not just the properties that were updated, which is not useful at all.
Nearly a year later, and I still agree that all of the populated fields on the form should show on the submission, not just the updated fields. This feature is available for service/ticket forms and should be available for all forms, regardless of the "hub" they are associated with.
