HubSpot Ideas


View feedback survey on Contact View sidebar

It would be valuable for our support teams to be able to see the most recent CES and CSAT value in the contact sidebar so they have better context on what the customer experience has been prior to the current interaction.


Currently, the Last NPS Survey Rating is available to view on the contact sidebar, but no other feedback survey data.


Screen Shot 2021-08-11 at 3.23.39 PM.png