The new video feature in HubSpot is great but can only add a video to the initial email in a thread. It would be great to be able to add a video to replies as well. Service teams especially who use video often for tickets/support would benefit from this, otherwise they have to start a new email thread every time they want to start a video.
Second screenshot shows an email reply with no video option.
The option to toggle video in threaded replies in the HubSpot CRM is now live!
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