HubSpot Ideas

StaceyM

User specific time zones

I work in a team spread across 4 different time zones. It would be helpful if each of us could have our local time zone associated with our HS profile and that would carry through when I'm scheduling activities or assigning tasks.

HubSpot Updates
In Planning
September 16, 2024 08:50 AM

Hi folx! I’m Liz Handt, the Product Manager for HubSpot’s Users & Teams tools.

 

Thank you all for taking the time to submit, upvote, and comment on this Idea. I'm happy to report that this Idea is now In Planning. This means that our engineers are actively building this feature. However, we would love to have a short conversation with customers to better understand your experience, and get some feedback on the solutions we're pursuing. If you’re interested in sharing feedback and are available for a 30 minute call in the next few weeks, please fill out this form. Thank you! 

 

All updates will be relayed on this thread, so stay tuned!

Being Reviewed
May 01, 2020 05:39 AM

225 Replies
TCatton2070
Member

Please add this feature to allow each user the ability to change their timezone.    It doesn't make sense for HubSpot to allow a user to sync their calendar and yet their timezone is off by several hours especially when we encourage our users to use HubSpot as their primary app.   It is very confusing to the user.

AKrauss
Member

Shocked that this isn't already possible! This is such a basic feature, of course now we're going to have to buy another tool like Calendly to be able to do something so basic...

DCampos94
Member

Just had one of our AE's move from the US to Europe and the team Round Robin link availability went bonkers after they updated their new time zone. It extended the team's availability to 4AM to 9PM EST, so our reps in the US started getting meetings being booked in at crazy hours. Unfortunately the "Working hours" settings in Google Calendar doesn't sync over to HubSpot, so after talking to HS support, the suggested action was to have reps create events to "block" out the times they don't want to be available for the RR meeting link to take it into account. They're not happy about that because now their calendars look cluttered with large blocked out events, but it fixed the issue at least in the short term. This is definately something that I also cannot believe hasn't been implemented, or, at the very least, have the blocked out working hours that were set inside Google Calendar or other apps sync over so that the RR links recognize reps are not available at those times, instead of havind to ask them to create large blocks of meetings over those "greyed out" times they had already set up. 

ESparks-Visme
Member

I'm learning today that the "round robin" meeting links aren't actualy proper round robin functionality. So disappointing.  It's 2022 and the world is virtual. Cheap calendar tools have this but Hubspot just named a meeting link Round Robin when it's not real round robin. Or it is but needs a big giant asterick next to it's name. 

KPak
Contributor | Elite Partner

Hey @glencornell how did the product review for this feature go? Hoping to get an update on where this got to. Thanks

TCatton2070
Member
I haven't heard anything. As far as I know, nothing has changed.
GCoombe
Member

Any update on this. We've all been asking this for over a year

 

JHZ
Member

It's absolutely astonishing that there is no capability for users to set their own time zones and they have to use the time zone of their head office. What year is this, 2005?

JHZ
Member

There is another much older post on this topic with hundreds of upvotes. It's surprising HubSpot hasn't done anything. 

AHallman
Member

Any updates on this? We have sales team members across the U.S. and it is a hassle for them to not be able to set their own timezone.

RLong8
HubSpot Employee

+1

RHimsl
Participant

This would be massively helpful

TThomas87
Member

@glencornell any updates? Looks like this has been under review for almost 2.5 yrs. We spend a decent chunk of change with you guys. Love the platform but this is creating scheduling issues with some of our team and if we can't rectify it we'll have to consider other options. 

EP3
Member

Upvoted. We're sat across multiple timezones. Would like to use this to our advantage by offering contacts a greater range of times they can meet with us. Right now I'm blocking out calendars to facilitate. This **bleep** as it blocks out and confuses the calendar for times when we might want other meetings to take place

 

CCharaba
Member

Adding my support. I recently moved to a different time zone than my organization, and I'd love to be able to change the time zone to PST.

JvanderKolk
Member

Unfortunately this is a dealbreaker for us.

Willirob
Participant | Diamond Partner

PLEEEEEEEEEEEEeeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaasssssssssssssse! I beg you to do this. For real though.

terrific
Member | Partner

Must have for "Enterprise" tier, and probably necessary for all accounts these days where dispersed teams are becoming the norm.

RWeisman
Member

+1

kljohnson
Member

I was about to enter this idea in. We need this and have teams globally. This would be very helpful for Sales working outside of our account time zone.