User specific time zones

I work in a team spread across 4 different time zones. It would be helpful if each of us could have our local time zone associated with our HS profile and that would carry through when I'm scheduling activities or assigning tasks.

48 Replies
Occasional Contributor

Hey Hubspot, 110 upvotes and "under review" for 90 days.  Any update here?

 

Occasional Contributor

Without this feature you can't actually get accurate sales reporting across countries. e.g. The USA is one day behind Australia so if the time zone is set to Australia in HubSpot then the monthly sales report for US based sales staff cuts off one day early at the end of each month.

Very disappointing for a system that is meant to be international.

Occasional Contributor

Super confused as to why it's set up like this. With users being able to choose local time zone settings, why wouldn't it be tied to that rather than the account default settings?


We were so clear in the sales process and our evaluation of Hubspot of the importance of being able to operate smoothly with our international presence and needs. I would never have thought to ask about this. This causes a real problem as everyone else has already mentioned, but not being able to search by the correct close date is going to cause a lot of confusion.

Does anyone have a workaround they're using right now? I've created a separate field 'Deal close date' which doesn't pull the time element that the Hubspot generated 'Close Date' does. BUT the Close Date in the top left hand corner of a Deal cannot be moved, so that's going to be rife with errors. What are you all doing as a workaround? Since this was first flagged three years ago, I'm concerned this won't be fixed.  

New Member

Yes. This is needed. Half our company is in the UK and live chat hours are set to UK time versus EST. this is a problem. 

Occasional Contributor

More than 3 years later and still being reviewed huh?

Occasional Contributor

Curious if anyone knows how many upvotes are required to garner priority for these? 

Regular Contributor

We are a company with sales folks operating out of all over the globe (Caribbean, LATAM, US, Canada, Europe, Middle East, Africa, India, Asia Pacific, and ANZ). It is really troublesome to look at timestamp (Sep 25, 2020 at 8:26 PM GMT+xx.xx) and do time conversion every time when they look at any activity within the platform. HubSpot being a US-based company, I am sure most of their customers are based out of US which itself has 5 different timezones. I am surprised that not being able to use local timezone has not caused an issue for HubSpot.

Occasional Contributor

FYI this went into review on May 1st this year, not 3 years ago.

You can 'upvote' this at the top of the page (thumb up the original post)

 

Although, it would be nice to get an update from HubSpot on this.

 

Cheers, Jamie