User settings - Deactivate "delete tasks"

DianaAmendt

Currently, HubSpot users can simply delete their tasks from HubSpot so that it is no longer possible to trace that they ever existed.

Especially important but unremained tasks, such as data quality cleanup tasks, should not be able to be deleted on their own.

In the settings you can lock the editing of tasks, but then you can't delete them. However, there is no option to simply prevent the deletion of tasks. This is an essential problem.

9件のコメント
Mail-Marketing
参加者

Yes, that is crazy. So i can assign tasks to my employee and he can just go ahead and delete half of them and i will never know!

Lucila-Andimol
最優秀メンバー | Platinum Partner

This is very important.

When managers/superadmins create manually or with workflows tasks for the team

those tasks shouldn’t be deleted by the assigned user/owner.

The user should only be able to delete those created by themselves .

Hope this can become possible

Mail-Marketing
参加者

For sure. That is crazy. So the user can be assigned 100 tasks and delete 50 of them without the owner knowing. This is fundamental and i can not see how implementation can be so difficult.

ekurze_zlz
メンバー

Came here to say this very thing! I need to be able to prevent mt reps from deleting tasks they don't want to do. Because it is skewing our performance reporting. Additionally, if those tasks are a step in a sequence marked as "Pauses Sequence" and the related tasks get deleted, there seems to be no way to move those people through the sequence and they just get stuck there. Terrible.

AAdmin7
投稿者

I highly agree to this. Deletion should be separated from tasks editing. If they dont have edit permission, they can't even complete the tasks. That's basic functionality. But the users who complete tasks should not be able to delete them. They're supposed to complete them, not delete. In my opinion this is a critical issue. 

Mail-Marketing
参加者

So crucial that i wll comment again. Something that already should be done, is requested so many times. 

Jung_Yueh_Lien
参加者 | Diamond Partner

I completely agree. Task deletion should be separate from editing. Those completing tasks shouldn't be able to delete them—their role is to finish, not remove. This is a critical issue.

AlishaV
投稿者

For us, tasks serve as reminders or notifications to do certain things and provide a way to 'check them off,' but equally important is the accountability that tasks seem at least partially designed for. That accountability is moot when users can delete their tasks. It makes no sense. 

jeg100
メンバー

This definitely needs to be addressed.  In addition to a separate "Delete" permission, there should be a "canceled" status for tasks that requires a reason for canceling in lieu of deleting.  I'd also like to see restrictions on pushing/rescheduling tasks that are part of a sequence...  Would be nice to choose at the sequence level if you are turning this off/on.