HubSpot Ideas

pappah

User permission on logged emails

Hello,

I am looking for a way to set user permissions for logged emails.

The client wants senior management to be able to see logged emails but not junior team members.

Any workarounds or suggestions?

Thanks,

Prince

3 Replies
Radek
Participant | Elite Partner

It is very important to edit permisions not only to the whole contact but only to the specific activities.

 

In our situation we have several sales reps. They have to see all the contacts to know what was the comunication and who is the owner of the specific contact. But we don't want to give junior sales reps access to the emails body.

JWitt74
Member

We would urgently need this feature.

We regularly have inquiries by law enforcement agencies on specific customers. These inquiries are confidential must therefore be kept from most sales and service agents.

HPalmer2
Member

We urgently need this feature as well