User Change Log

It would be very nice to have a User-Log especially for Workflows, Lists and Emails to see which user changed what and when.

6 Replies
Occasional Contributor

 User-Log, Audit Log, call it whatever, it's definately a must.

Occasional Contributor

YES. Someone on our team deleted some very relevent properties on SEVERAL forms! Smiley Mad

Occasional Contributor

 This is really needed... especially for lists involved in integration syncs.

Occasional Contributor | Diamond Partner
Occasional Contributor | Diamond Partner

Definitely upvoting this.

There are many critical toggle switches in the settings area that have severe downstream effects. Yes, we could restrict access, but even if there are 2/3 super admins, I need to know which one toggled the switch on that auto-creates company records based on new leads, or who switched on the 'non-hubspot forms' feature etc.

Regular Contributor

This is the dirty underbelly of CRM.  Users who have authorized access to an application and then they destroy property related to the business on their way out the door.  We had a HubSpot admin download the entire application as they separated from the business and then he "replaced" our application with a "version" that left virtually every single HubSpot field moved to custom fields impacting reporting and analytics.  Data on contacts was now in two different fields, feature functions were not turned on and quite a bit of data was lost including years of site tracking.  Hubspot needs a feature that notifies all users if a major download exists so that the self assigned Super Admin cannot walk off with your CRM.  This is not a "nice to have" feature but critical.

Regular Contributor

The fact that this feature is not in place is a major failing on the part of Hubspot. Trying to track down changes that affected workflows or  caused issues weeks after the fact is nearly impossible without this user changelog.