Use workflow to trigger a sequence

I'd like to be able to use a hubspot workflow to enroll (and trigger) a contact into a sequence in the CRM.

 

I'd like to execute a sequence we've built in our HubSpot CRM when a contact property changes. eg; when contact property is set to 'X' trigger sequence 'Y'

HubSpot updates
Use workflow to trigger a sequenceHubSpot Product Team
5 hours ago

Hi Community!

 

Thanks everyone who has contributed to this thread with comments and upvotes. We've been internally investigating ways to turn this idea into a reality. There are a number of great use-cases for how this could increase your teams efficiency, as well as numeruos potentially unwanted scenarios that we plan to avoid. This has made implementing a seemlingly simple feature to be surprisingly complicated!

 

If anyone would like to help, it would be great to discuss some of your use-cases, reasons, and ideas for how you would use this feature. I'd also like to share some questions and a few scenarios to get further thoughts and reactions to how we might implement this.  I plan to start setting up some calls in the next several weeks.

 

If you're interested, please send me a direct message!

 

- Glen

115 Replies
jpchatt
New Contributor

This is not solved,

It's disingenuous of Hubspot to mark this as solved

granthanson
Regular Contributor

Its 2019. Is this still not a possibility? 

wwickey
New Contributor

+1 Also need this.

wwickey
New Contributor

I also need this.

(I would suggest HS go back and un-mark those similar threads marked as "solved.")

For those who are working around this issue, what are you doing instead? (Triggering marketing emails via workflows, batching sequences daily, other.) 

Thanks. 

CarrieStaller
New Contributor

Yes, we really want this too!!

gibsonada99
New Contributor

Our team needs this as well!

rwoodmass
New Contributor

+1 - need this!

Andyfordyce
New Contributor

I cant believe this doesn't seem to be available and it is pretty frustrating that it isn't.

granthanson
Regular Contributor

Just talked to a Hubspot employee at a local Hubspot meetup. They acknowledged this has been talked about for some time, but there is a difference of opinion on if they want to solve this.  They feel it may violate ethical standards because sequences should be "personal". I explained to them that i wante to enroll someone that didn't sign up for my SaaS due to "timing" and put them into a "timing" sequence. They understood the use case and said, "we're talking about it". 

 

As a hack - I'm playing around with Mix Max which is awesome. I haven't tested it yet fully but looks like you can trigger a MixMax sequence with a Hubspot Webhook. 

jeff_from_zoe
New Contributor

Hi Dev team,

 

Are you all working on a way to trigger email sequences through workflows? 

 

Sequences are the most powerful tool our team uses in hubspot - the least input to produce the greatest output.  It would be helpful to live in a world where sequences can be triggered automatically from changes in contact properties. 

 

Is this on the product roadmap in the immediate future?

 

Thanks for your consideration!


Jeff