Use personalization tokens in chat

We're loving messages within Hubspot and the links to smart lists and 'Known Contacts'.

 

Would it be possible to add some personalisation tokens e.g. [Contact first name] to the 'Welcome message'?

 

HubSpot updates
12 Replies
SamRuiz
New Contributor

Please add personalization feature 

defranco
Regular Contributor

Please! We really need this.