HubSpot Ideas

bowlinshoes

Use Conversations from the Mobile App

Communicate with your website visitors in the mobile apps. This is something we're currently looking into. If you've any ideas on how you'd like this to work let us know!

Actualizaciones de HubSpot
Re: Use Conversations from the Mobile App - changed to: Delivered
January 02, 2019 03:00 PM

The most current version of our iOS and Android apps now have Conversations functionality if you opt into it in Settings. Feel free to file new ideas for any specific features you would find useful on the mobile version of this tool.

November 05, 2018 06:07 AM

Hi dciper,

 

Yes it's available in both the iOS and Android app by going to Settings and enabling Conversations (Beta)

See here for more details https://ux.hubspot.com/mobileconversations

 

If anyone has any feedback or suggestions please leave a comment here.

 

Regards

Ronan

June 01, 2018 08:28 AM

Good news Android users, we'll be releasing Live Chat (aka Messages) support next week.

If you wish to get access then signup at https://ux.hubspot.com/conversationsandroid

 

Android will initially support

  • Notify of new customer Live Chat Conversations
  • Notify of new messages from existing Live Chat Conversations
  • View and respond to Live Chat Conversations assigned to you.
  • Assign yourself new unassigned Live Chat Conversations
  • Supports text, emoji & voice input

May 22, 2018 08:45 AM

Hi Hubspotuser99,

 

we're aiming to have a Beta version at the start of June, with general release for June 12th.

If you wish to use the Beta version of the app which always has the latest features and fixes click on https://play.google.com/apps/testing/com.hubspot.android and sign up.

I'll message you when Live Chat is available.


Regards

Ronan

May 15, 2018 02:30 PM

Hey Raphaelarias,

 

Yes it's permanent. You can use the Early Access app permanently to get the latest features from HubSpot. Conversations will also be released to customers on the App Stores (iOS and Android).

 

Ronan

May 14, 2018 02:41 PM

Hi,

 

Continue the Conversation whenever or wherever you are.

The Early Access programme with support for Live Chat (previously Messages) is live.

We currently support iOS but will have news on an Android Early Access version shortly.

 

No signup required just go to https://ux.hubspot.com/hubspotconversationios and download.

Check out the instructions on the page carefully.

 

Regards

Ronan

April 30, 2018 07:16 AM

Hi Jeeshenlee, see my post above. You can signup for Messages Early Access at https://ux.hubspot.com/hubspotmessagesios

 

Ronan

Re: Use Messages from the Mobile App - changed to: In Beta
April 11, 2018 02:45 AM

 Opening up Early Access Group via https://ux.hubspot.com/hubspotmessagesios

April 11, 2018 02:44 AM

Hi folks,

 

As Chris Higgins outlined above, we're nearing completion of Messages support on iOS. We're now opening up signup to the Early Access app via the link below.

 

https://ux.hubspot.com/hubspotmessagesios

 

We hope to push out the Early Access app to subscribed users in the next week or so. We're starting development of the Android version but I don't have a date on this yet.

 

The iOS Early Access app will have the following features

  • Push notifications to notify you of new chats.
  • Respond to customers via the app
  • Emoji support Emoticono sacando la lengua
  • View Closed chats
  • Ability to Close a chat

We'll be adding new features regularly and I'll update you on what's planned for upcoming releases.

 

As a Product Manager who recently joined HubSpot on the Mobile team, I want to thank you all for your feedback both good and bad. Please continue to send us your ideas and feedback.

 

Ronan

Re: Messages on Mobile - changed to: In Planning
May 04, 2017 09:53 AM

61 Comentarios
Estado actualizado a: Delivered
hroberts
Equipo de producto de HubSpot

The most current version of our iOS and Android apps now have Conversations functionality if you opt into it in Settings. Feel free to file new ideas for any specific features you would find useful on the mobile version of this tool.