• Learn how AI and automation actually work in your Help Desk. Ask our experts how to improve team speed and customer happiness! AMA Nov 17-21.

    Ask us anything

HubSpot Ideas

ablaas

Upgrade to reCaptcha v3

In forms, upgrade reCaptcha component to v3

 

- Improves conversion

- Less friction and intrusiveness.

 

Docs:

https://developers.google.com/recaptcha/docs/v3

 

Could be an option (choose v2 or v3) or directly upgrading to v3.

46 Replies
Maxwolters
Contributor

+1

skworden
Member

We just signed up for HubSpot and this is a huge red flag 🚩 for us as a new customer, for reasons including not listening to customers, using outdated tech, and it kills UX so you can't put forms in CTA's or footers etc. V3 invisible was released in 2018... makes me wonder what else are you years behind on. 

BJerger
Participant | Gold Partner

Bump

RGold8
Participant

forms using recaptcha v3 are not saved on Hubpost, please add recaptcha v3 support

cnnrbyrm
Participant

How is this still not implemented? This is a major red flag. We are getting TONS of spam submissions on our Hubspot forms using the out of the box ReCaptcha version. Is @hubspot  willing to pay for spam submissions submitted through paid ads if they are unwilling to pay for the upgraded V3?

cnnrbyrm
Participant

RV3 was released in 2018. There is no excuse as to why this isn't a built-in feature for Hubspot forms. @hubspot can I send you a bill for spam form submissions on paid ads?

ATuccar
Member

We need recaptcha v3 please. Are there any updates on the matter? Is it going to be included in the soon-to-come updates?

kdowds
Participant

Yes please!

BSong
HubSpot Employee

Agreed with this, having this would be a great upgrade especially with bots are so prevalant 

MStach
Contributor

The reCAPTCHA seems like an ancient version and is so distracting in its placement on the forms. There has to be a way to significantly improve this. 

EAlonso
Member

+1 Please implement recaptcha V3 in the demo form. We have received many SPAM demo requests which cause us a lot of wasted time dealing with them. 

ADrogon
Participant | Diamond Partner

To provide bettter protection against spam attacks.

kyleffotf
Participant

If you aren't going to implement this, at least give us the option to link our own google accounts to HubSpot so we can pay for captcha credits.

BJerger
Participant | Gold Partner

..

CBindra
Member

Update the current ReCAPTCHA version from 2 to 3 to be used on forms

HubSpotNerd
Participant

For heaven's sake....please do this. 

NOA-Alex
Participant

+1

NOA-Alex
Participant

+1

TomM2
Thought Leader | Platinum Partner

Currently HubSpot forms both legacy and the new editor utilise v2 of google's recaptcha which doesn't provide the most up to date protection and features. 

 

Recaptcha v3 adds in additional usability and protection for users along with allowing a far easier submission process for visitors. 

 

Can we have recaptcha v3 added in to forms or the availability to embed a custom captcha system in place of this please? 

CDan1
HubSpot Employee

+1